These chairs looked beautiful online and even more when they came in. I purchased 6 chairs in January 2020 for our office. However, they have been dropping like flies. It is now July 2020 (we have been closed for 3 months due to Covid). I have 2 chairs left that have not had any problems (because we haven't used them as much), but the other 4 chairs, the wheels have broken off. In total 9 of my chair's wheels have been glued and duct taped and they still fall off after some use. Also, sometimes when you raise the chair's height and sit, they start to lower all the way down. If you're looking to have a nice chair to look at and not sit on, this is your chair. If you're looking for a cute office chair that you will use daily, this is not the chair for you. I wish I could upload a video of me falling off my chair, but you can only post photos. I hope this review helps others determine if they would also like to fall off their chairs.