Absolutely shocking! Over a month later I finally received a product which is NOT what I ordered and not the same colour. It’s Carlton not Francine. But having already received nothing for over 3 weeks, despite delivery estimated at 3 days I then received a delivery which had to be returned as it was white gloss and then arrange collection at considerable time to myself. Then received 2 further deliveries over a week and a half later one of which was returned and the other kept but not representing what I ordered. Also poorly constructed and if it wasn’t for having a very capable husband who still took 9 hours to build plus several essential alterations to make it viable to assemble, we eventually had a chest of draws. I would strongly recommend that you do NOT purchase from this company. They were pleasant enough by phone but the service and goods are well below an acceptable standard. And I very rarely give feed back but felt compelled to on this occasion