Extremely disappointment with the recent delivery of the bed I ordered from Wayfair.  Upon receiving the two boxes containing the bed components, it was immediately evident that the packaging was severely damaged and appeared to have been previously opened and re-taped.  The condition of the boxes strongly suggests that the items were returned and reshipped without proper inspection or care.

As a customer, I expect to receive products in new and undamaged condition, especially when purchasing items as significant as a bed.  The clear mishandling of this order has resulted in a loss of trust in Wayfairs shipping and quality control processes. 

I have documented the damages with photographs as evidence of the unacceptable condition in which the order was delivered.  Given the circumstances, I kindly request that a replacement bed be expedited to me at no additional cost, and that measures be taken to ensure the quality and integrity of the replacement shipment.