The bed is beautiful, but for that kind of money, I don't expect missing pieces.  Some of the hardware that is supposed to be included wasn't.  Wayfair has informed me that they can't overnight replacement parts and it would take 3 weeks for me to receive the replacements.  That to me is unreasonable considering I have all the pieces to the bed now laying in the bedroom waiting to be assembled, so now I have to go out and buy my own replacement parts.  When you purchase an item and it comes incomplete, the company should do whatever it needs to as quickly as possible to fix the error.  Very disappointed by my experience with wayfair as I purchased a $1,000 bed.