Horrible customer service. The packages arrived with 2 pieces broken. I called customer service and was assured they would send replacements. One piece was replaced immediately, which was great. But 2 months later, after 6 different attempts and many promises from Wayfair to fix the situation, I still don’t have the second piece (a drawer front). If you want to pay for a 5 drawer chest but only ever have 4 drawers to put in it, this is the purchase for you!