There were two issues we had installing it. 1)  there was a pink/red wire was coming from the junction box we did not know where to attach. 2) we turned on the fan before we attached the blades. The fan circled few times and then would stop. The technical person said the receiver is bad and to call Wayfair to order the new one. This is how we fixed it. 1) red wire is hot -put the red and the black together 2) the fan worked fine after we installed the blades. (the fan is light weight and it needs the blades to move) it gives enough air and we are very happy with it.