The shipping time frame was great - they used a professional third party service that was courteous and called me to confirm a delivery date so that I didn't have to worry about the package being left outside. It arrived undamaged.

The material of the bed itself is pretty good. I'm happy with the fabric and stud detail. All the parts and hardware were included. It was fairly easy to assemble with the help of my husband. The assembly directions were a little confusing but we still got it done in under an hour. We have a mechanical bed so we omitted the slats. Once it was put together it looked great!