The product looked great after it was installed.  But after 5 months, the bottom 3 rings of lites stopped working.  Renee called Mayfair customer service they directed me to contact the manufacturer since the product has a 1 year limited warrantee.  But the manufacturer has no phone number.  The website appears to be spam website.  I was only left with email address.  I have sent a male and waiting for the reply.  Overall very poor product support.  By this product at your own risk.  Or you could waste more money buying a protection plan from with and who knows how that will work.