I really like the look of the chandelier and the 2 pendants I also ordered.  I gave it such few stars because of the following.
Of the 5 shades/gloves that came with the chandelier, only 3 could be attached.  On the other 2, the part of the shade/globe that fits into the shade base and is attached with screws was too tall/long.  It was 13 16ths, not 10 16ths like the other 3, and therefore would not go into the shade base far enough for the screws and the holes to line up.  I just "chatted" with Melissa.  She is sending me 2 new globes/shades.  I asked her to have someone checked on the new globes/shades to make sure they do not have the same issue.  We shall see.