I'd have given these 5 stars, but one set of 2 chairs didn't have the supports installed by the back legs which leaves them weak.  What I will give 5 stars for is the customer service.  They sent 2 additional chairs that came yesterday.  I haven't opened it yet to see if the proper supports are installed.  If not I'll have to have someone design and cut them for me as I LOVE the look, support & comfort of these chairs.