This is a beautiful chandelier and it looks great ONCE AND IF you can get it hung. The directions were TERRIBLE! Especially on how to actually hang the chain from the ceiling. Since the directions were incomplete it took me and my wife over 3 hours to get hung. Putting the chandelier together was a no brained but the hanging directions were void of information. I finally went to YouTube and watched a video on how to hang a chain hang chandelier to get it hanging....