We are very pleased with our Keagan Gray Area Rug. It was well packaged with little hats to product the ends. Unrolling was a breeze and the rug lies flat after a few days of putting weight on the ends. There were a couple stains on the end that were at the center of the rug rolled up. These were easy to remove with a little soap and water. It is a creamy color, definitely in the ivory spectrum and not white. The thickness is nice and not flimsy and does NOT shed (yay!). Easy to vacuum and maintain. No toxic smells either. Great for our toddler and mini-dachshund.