I knew I loved the style of this rug because I was replacing one I purchased years ago, it had held up very well. When the new rug arrived it had no cardboard tube in the center for shipping, so the rug had been bent in half. When we unrolled it there was a crease down the middle and wrinkles that did not fall out. Also, the weave is a lot more  uneven than the old one I had before (makes no sense as this one was twice the price of the old one). After living with the creased rug for over a week, we decided to steam it. It helped a lot, but not 100%...should look better for the price, but too much trouble to return.