This was the first product I've purchased from Wayfair and I must say I was very pleased with my first experience. The area rug was very much as pictured and described on the site, the delivery was prompt and I was kept well informed from the time I purchased through shipping and arrival. The rug was of excellent color match to the site photo and of good quality for the price. As I mentioned this was my first experience with Wayfair but it will not be my last.