The general design is nice and it is a heavy and thick rug but there are several defects in the rug that I'm so focused on.  And while they took something off, it still cost just short of $400 and I shouldn't have had to spend that much on a defective product!  There's a long black line on one end and the other side has a similar defect.  Now I wish I had just returned it because that's a lot of money to spend for a rug you're not really happy with, so I'm pretty disappointed.