Item was looks just like pictured however the quality isn’t that great. The arms of the recline are not very secure as they do not lock into place well and it has NO arch support. The recliner is her firm and has alot of stuffing in the head rest area but no support for your back. Overall we were not very satisfied. Returns are not free and you need to keep the original box. I ended up selling it on market place and purchased a different chair else where. Tip: cheaper isn’t always better.