I want to LOVE this. And I do. BUT one of the white chain pieces that connects the swing to the frame is damaged. The threading is screwed up (no pun intended) on the eye bolt. We assembled the whole thing, and now it can’t be completed. It’s my daughter’s birthday present so I’m really sad about it And hoping to get the problem resolved ASAP because I do really like it otherwise. We just can’t use it until we get a new part.