I absolutely love this icemaker and until recently used it for all of my ice making needs for almost a year! My wife uses a lot of ice in her drinks, like more ice than liquid! It was very convenient whenever we had company over as it produced ice consistently and better quality than most fridge icemakers produce. Would rate this 5 stars if some misfortune didn't just befall us in the form of the ice tray cracking. Hoping to get the tray fixed soon and the ice making back up and running. NewAir seems very willing to lend a hand to help us out with our product. I'd recommend purchasing the product because even if something goes wrong, you can contact NewAir and they are more than willing to work with their customers.