I loved these cushions but the color was not as navy as I would like, so I returned them. In the process I found out I have 2 accounts and the order was issued again on a second order - so now I was confused, because I recd a second order.  I was so very lucky to communicate with a customer service person name Brittany - she took care of all of the 2 accounts and the return with kindness and efficiency - thank you so much!!!