We ordered two Canopies for an event.  Unfortunately, we did not open until the day of the event.  We brought only one with us to the event and it had a defect in the top part of the canopy...it was useable, just glad it did not rain.  Hopefully, the unopened one will be in good shape.  As always, Wayfair went above and beyond and credited our account within just a few days.  Wayfair is the best!