It arrived a day later than the tracking info indicated, but I was okay with that. The box had been re-taped and had a note on it from Fed Ex stating that it was damaged. However, when I opened it was pretty clear that only the box itself had been damaged. Everything looks great. I just won't be able to assemble it until I get rid of my old bed and free up some space. It looks like a great bed and the trundle space underneath will be ideal for guests. I'm looking forward to using this bed!