This is a very nice, thick sturdy piece. I love the look of the grey wash. The instructions were very clear, easy to read. It took me about an hour to put together. The shelf spaces are small though. I wanted to use it for storing board games and they arent deep enough. But thats my fault, I should have measured beforehand. All in all, I wouldnt rate it lower because of that. I had no issues with this, or with packaging. However, Fedex needs to learn how to handle their furniture better. The box came with a huge hole in the corner, but it was so well packaged that it didnt damage the furniture piece.