Horrible quality. Firstly, it was 12x12 not 18x18 as advertised. It’s seams look hand stitched and are incredibly loose. Not even square shaped. Irregular stuffing (not an insert as described) which is poorly done so pillow is misshapen and contorted. Can not be adjusted to fix as it’s overstuffed and esp with loose seams. Looks like a high school sewing project at best. 
False advertising all over this one and poorly packaged, loose and uncovered in a box, during winter. Easily could have soaked through box sitting at my door. DO NOT ORDER THIS PILLOW. Despite the false pretences, and unacceptable condition, Wayfair wants to charge me to ship it back!! Just a warning.