The shade arrived the other day, and it's the weekend and I'd like to install it.....but no instructions enclosed. So a 3 because right off the bat it's a buzzkill to have to be a secretary and locate my  own paperwork. Update: David K. was awesome and sent me instructions to install. I truly love this new clean lines shade!! It was chosen for high privacy level and also because I want to let natural light in during the day. At night, the very top of the blind can be left open for a view of the stars :  )