Love it, was informed every step of the way and delivered to where I needed it.  The instructions for the unit were easy to follow, and took 2 people about 2/2.30 hours.  The only critique I have is that there was no instructions on how to get the crystals into the fireplace, we finally realised that there were four screws at the back of the fireplace that hold the front on, lol.  The unit looks fantastic, so pleased Thank you.