I cannot believe how awesome this washer is. I love that my clothes are cleaner, fresher and that it even does a huge load like my Ugg comforter and has NEVER gone off balance.  I love that I can use the app to see the timing, start it and that I can see into the washer during it's cycle.  I will admit, I have stood and watched it because it has been so long since I have had a washer that didn't go off balance. Doing laundry has never been this good!