(This review was collected as part of a promotion.) This stylish kettle boils water quickly. The outside is not hot-to-the-touch after heating water, but it is not room-temperature cool. We chose the silver finish...be aware that the silver colour matches other Zwilling products, but it probably does not perfectly match the silver finish of products from different brands. If you are looking to colour-coordinate appliances of differing brands, black may be a better choice. The five-year warranty reassures me that this product will be last a long time.