Although I ordered rockers, what I received were 2 non-rocking chairs similar to the product picture. The box and packing slips were clearly marked "Wicker Rocking Chairs" so the mistake happened at the factory and was not Wayfair's fault. When I called Wayfair to see what we could do to remedy the mistake, the customer service rep was very professional and understanding. The rockers are now out of stock. Since there is no option to convert the chairs I received into rockers -- and I didn't want to have to pack everything back up to return them  -- she offered to give me a $100 discount on my purchase, which I accepted.  The chairs are very comfortable and well-made and look beautiful on my deck.  I would have given them 5 stars if they had been rockers.