Just arrived today, on first load, very quiet.  But, several socks kept getting stuck in the gap of the gasket.  I continually kept stopping the machine and repositioning the items, but, items immediately became stuck again and again.  Plus, they did not get spun out, so, this is a major design flaw.  I should not have to be required to put all my smaller items in laundry bags to prevent this.  It is a major issue, and the machine has to be returned for this reason.  I rated it rather low because it's a deal breaker.