When I received my brew station my adult son was so excited he wanted be part of my unpacking and setting up.  We immediately cleaned it and made our first run.  It is like being your own brew master and no glass pot to have to worry about.  At this time of year ice coffee is a big beverage and just being able to go to the brew station and pour the coffee directly into the glass with ice in it.  For hot coffee is it also just as wonderful however the warm feature does not keep it "hot" just warm which we realize it does say warm and not hot. This is really coffee that is "brewed" coffee, never burned from sitting a in glass pot on the heating element and just as close to a real "brew" as possible.  He is so impressed he wants one of his own. I think it is the new way to make coffee and it will start to replace the ones we have been using for years.  We were  very impressed and it has been used every day since we unpacked it.