The plant stand arrived with one of the legs broken off. It was a nice clean break and being quite crafty I was able to fix it okay by myself (no customer service call required).  It looks to me like it was packaged that way from the manufacturer and is no fault of you guys at all.  It really wasn't packaged well at all.  They could use a little improvement in that area.  If it weren't for the broken leg I'd definitely rate it a five.