Very well made with quality material. 
Flips up and down very easy and smoothly. 
Toasts evenly on both sides of bagel or bread ect. Cooks a piece of chicken nicely,takes about 10 minutes less time than an oven. Not much room for more than 1 person meal with this size unit. 
The outside of the unit does get super hot ,so you need to keep counter space clear when using this.
The digital power and heating buttons on here are very nice and user friendly. Does a good job when you don't want to turn on a huge oven for just one person.