We love this couch! We get lots of compliments on how expensive it looks! We didnt know that the cushions couldnt be flipped over due to the black fabric on the bottom, but its still a great buy. It comes with pillows, but we dont care for them! We couldnt fit it up the stairs to our second level townhouse living room, but the few scratches to the wall were well worth the outcome! Excited to finish the room!!! We have had it for 3months and yes, it is a bit more on the firmside, but it just needs to be broken in. And we did lose 2 buttons, but if you are crafty, its easy to remove the fabric at the bottom of the couch and re-thread the buttons for the tufting (and I dont believe myself to be crafty and found it easy to repair)! 

Great buy! You wont regret it!