Love this!! Took a little longer than expected to get, but it was also around Christmas time. Delivery was nice when I was text notified day of that they were 3 stops away and then again when delivery would be within a half hour. Box came in good condition nothing major that I saw. It did take two people to help a bit, but the box unfolds around the treager which is nice. You don’t have to lift the smoker out of the box, just unfold the box around it.