The chair was actually very nice and from what it looked like may warrant a five star rating.  Wayfair customer service deserves a one star thus a three star review overall. 

I screwed up and did not notice the stand was not included, that's on me, my bad.  When I went to the site to double check the description and see what I was missing I found the chair more than $100 less than what I had bought it for two weeks prior.  Rather than offer even some kind of credit, help with a stand, or anything, I was told I could send it back and buy it back again for $100 less.  

Wayfair was at least fair in refunding me what I had paid (minus return shipping.)