I only gave it 4 stars because the instructions are vague at best. The unit works great and clean up is a snap. I almost called it the big mess juicer because When I turned it on high the first time the powerful motor had jerked the pitcher from under the no-drip spout and I juiced all over the counter and myself. I'll chalk it up to inexperience but the manual should have warned me. Overall, Great product, lousey instructions . [This review was collected as part of a promotion.]