I bought one and it was excellent, so I bought another one, not excellent. The pieces for the first were complete, very well made, and easily assembled into a nice strong planter. The second one— not as good quality wood, pieces fit loosely, and there was a missing corner piece. Customer service said they could not provide the missing piece, that I could package the whole thing up and return it and they would send a whole new kit. So I would say it is the luck of the draw if you get a good one.