I am absolutely OBSESSED with this machine! I appreciate the detail that was put into the instructions to ensure you get the perfect drink every time. My husband also loves it, possibly more than he loves me. This machine made us kiss our Keurig goodbye! Mr. Coffee has never burnt my coffee or under frothed my milk. I'm so happy to have it and it has already saved us money since we're able to make our favorite lattes at home now.