I’ve been using this machine for well over a couple of weeks. I like the program brew I always have a fresh pot of coffee ready when I wake up each morning. This is the first 14 cup coffee maker I have owned. The machine will keep your pot of coffee warm, the heat plate can be turned off or programmed in 15 minute increments up to four hours. Easy to use and understand directions. The machine has three brew modes also a fast brew mode. I use regular brew an it only takes it out 10 minutes to brew 14 cups of coffee. While it’s brewing you’ll notice it stop from time to time to let the coffee bloom. It brews a great tasting cup of coffee.