So far I’ve not been impressed. I’ve emailed the Cuisinart company to ask about a couple of things. I’m waiting on a reply. The first thing I noticed when I opened the box and put the lid on the cooker, there is a huge gap between the lid and pot! I’ve never seen that in a slow cooker. Then, I do realize that frozen food takes some time to cook... but I’ve done it countless times in the ole reliable Crock Pot... I put in a roast that had been in the freezer less that 24 hours and it literally took it 12 hours on high to cook completely through! Is this normal?! That’s my two concerns and that’s what I’m waiting to hear back about. I doubt I’d buy another one of these! It’s beautiful... but not such a good item.