This tub is luxurious! Very deep and wider than a normal tub. The feel of the surface is much nicer than a plastic tub but it was easy for just one person to move around and install. I had some concern when the delivery showed later than expected on my orders page, so I called Wayfair, and Taylor in customer service was incredibly helpful. She personally called the local warehouse to make sure they were aware it was coming, and ask whether they expected any backlog or delay. Ultimately, my tub was delivered when I needed it. The delivery team were extraordinarily kind and professional. The excellent tub and service from Wayfair makes me a happy customer!