We have owned this microwave for about 15 months in our new build home. My 4 year old broke one of the latch arms over the weekend, and I am unable to find a replacement for it. The latches are extremely flimsy (see: tiny 4 year old broke it), and to not sell a replacement is insane. We will not be buying another Frigidaire microwave to replace the one my daughter (did I mention she is a tiny 30lb 4 year old??) broke.