This was my first order with Wayfair. Bench arrived on time , but 1 leg and back holes were drilled off center and would not line up. Called their customer service and they promised to send out replacement pieces.Next afternoon, recieved an email stating that they were sending me a brand new bench. Put second one together with no problem.
Customer service is the best! Great communication and fast delivery. Will definitely do business in the future.
PS: Excellent Bench, look s great on my front porch.

Pros: Excellent Customer Service
Cons: None