My husband and I were very excited to try this product out when we got this because we both love waffles. When we first tried to use it, it did not go so well. I do give the company credit for trying to think outside the box for trying a new design to the waffle maker. The waffle maker is suppose to make it easier to use and have no cleanup. That did not happen to us. The directions don't explain how to use it very well. We kept burning our fingers on the product. Batter went all over the top of the spout. Directions dont say how many cups to pour in or if it is full or not. You cant take it apart to clean it. I do believe a normal waffle maker is easier to use then this one.