This was a Christmas gift from my husband - and I am just learn8ng how to use it. So far, so good. The scale on its own is tidy, useful, and changes between pounds and grams which is great. The sifting unit works nicely - but I learned not to fill it too full, or the dry ingredients compact down and you have to tap the sides quite a bit to get them moving once the initial ingredients flow out. Overall a nice unit. My problem is the ‘cleaning video’ isn’t on your site, or UTube. I can’t turn the collar on the sifting piece to get the screen portion out for cleaning, and can’t tell if it’s just a bit stuck because it’s new, or if I am missing something entirely that is required to remove the screen for cleaning. I wouldn’t be grateful if someone could let me know! It I should completely stuck and doesn’t move a trailer all. Thanks.