We’ve had this oven for 2yrs and I hate it more every day. The bottom oven torches everything in the back. I’ll put a 9x11 pan in there, the front of the pan (near the door) isn’t cooked at all and the back is completely black. I could use the top oven but that takes way longer to cook everything because it’s not as hot as the bottom oven. And all of this defeats the purpose of why we got this oven- to use BOTH at the same time.