I ordered this item over a month ago and received almost all of it quickly. When the original box was opened one of the cross bars was bent. I chose to ignore the issue because of the price and need for shade. Half of the hardware was  missing though!! It took two weeks to receive ALMOST all of the pieces. I have now ordered the rest of the missing hardware AGAIN. It has been two more weeks waiting on one piece so we can assemble the actual gazebo.  Meanwhile, the rest of the gazebo has already begun to rust. I am hoping to eventually have an assembled gazebo in our backyard!