I bought mine ten years ago. It has held up very well. The three heat elements in the middle have been great for steak. We have used the rotisserie several times for terrific, whole chickens. I like the vertical heat elements as they allow cooking on one side while warming or baking on the other. A year ago, when a couple heat elements rusted, they were replaced under warranty. I use the smoke section on the right when doing ribs, steak etc as it adds flavor. Even though we use it several times a week and year round and it sits on a deck with salt wind from San Francisco Bay blowing on it, it still looks and works well. 
I remember well how it came. The packaging was amazing. Very well thought out so easy to assemble.