Bought this as a gift, so I cannot give an owners perspective. But Ill give my experience. I purchased it, took about a week and a half to receive it. Which is fine since I didnt need it. When I gave it to the person I bought it for, I didnt take it out to inspect it first. It was damaged a bit. I thought it would be a pain to get this resolved. However, i was wrong. I put a request in to Wayfair online. The next business day, a rep called and we spoke about what could be done. The rep said that they would replace the entire item. So in another week and a half, the vanity arrived to the person who the gift was for. I have spoken with the person, and she absolutely loves it. Says it looks great. So with that said, I am pleased with the item, and the great customer service that Wayfair displayed.