Had a problem getting the right slipcover.Was supposed to be box cushion and kept getting a t cushion.Problem with the item number.The way fair team were really  courteous and helpful.I ended up getting a refund but am waiting to see if they are able to resolve the problem as I really like the slipcover.I love way fair.Gave it a five star because of customer service and although it was the wrong style, the quality was very good and would have been exactly what I was looking for ,if the style was right.