Although this crib is beautiful it was a hassle from start to finish.  It showed up with a broken headboard (from the manufacturer) not from delivery so we contacted MDB (the supplier) as directed by the box.  We were issued a claim and told a new piece would be sent and delivered  5-7 days business days.  8 business days later, we contacted MDB and they informed us it was just about to be shipped.  We waited for another week or so only to get a delivery notice that we had to pay duty on the replacement piece.  Luckily, MDB is in the process of refunding us the duty we paid but other than that, the customer service from them has not been great.  This crib was ordered on August 4th and as of September 21 we are still awaiting a reimbursement for the duty paid.