Very quick despatch and delivery of items ordered. Delivery arrived several minutes before the allocated time slot. I was kept well informed about my order throughout. The chairs are very comfortable and not that difficult to assemble together. Only negative was that two of the legs were damaged one was cracked and the other was chipped. Other than that everything else was good. We kept the chairs as they fit in with the room decor, well priced and are comfortable. We managed to rotate the legs on the chairs so that the defects are not immediately visible.