I received this product in a box that looked, frankly destroyed. I even took a picture of the box, just in case. The product was pretty much intact, I did have to glue on 3 pieces, which thankfully were still in the box. The product itself is gorgeous. Large in size,and when lit, it’s prettier still. So, I’m giving this item 4 stars only because of the packaging. Other than that I’m thrilled!!!! Ps. I filled the tiny 24 boxes with mini CHRISTMAS ornaments that hang on the little knobs....adorable!!!