We’ve had the range for a month now, and everything has been great. I love the convection features, the warming feature, the stove top. It is a great range. Buuuut, just the other day we were running the convection and you could hear the fan hitting something. We believe the fan is just loose and needs tightened but we have been unable to submit a service request to have it checked out. Hopefully I will be able to update this review with a five star rating.