I BOUGHT THIS CHAIR FROM WAYFAIR SEPT. 29, 2015.  THE CHAIR WAS DELIVERED IN 2 DAYS.  CARTON WAS EASY TO REMOVE AND CHAIR WAS COVERED WITH HEAVY COTTON-FOAM MATERIAL THAT PROTECTED THE CHAIR FROM ANY DAMAGE.  THE BASE WAS ALSO COVERED WITH  THE SAME MATERIAL AND PACKED IN THE BOTTOM OF THE  CARTON. INSTALLATION WAS EASY AND FAST. ONLY 4 BOLTS TO TIGHTEN WITH THE ENCLOSED ALLAN WRENCH. 
THIS CHAIR IS MAGNIFICANT  AND THE COLOR IS BEAUTIFUL.  THE CHAIR IS VERY COMFORTABLE AND MOVES EASILY. 

Pros: GREAT VALUE - EXCELLENT SELLER - BEAUTIFUL LEATHER - EASY INSTALLATION - EXCELLENT COMMUNICATION WITH WAYFARE 
Cons: HAVEN'T FOUND ANY  YET...