We were extremely disappointed when we received this lamp. We like the style and appearance, but the base of the lamp had quite a lot of styrofoam pieces inside the glass base. We had to completely uncouple the base from the glass body of the lamp to clean out the pieces. In the process, we had to remove the felt from the base and then reattach the felt. The nut from the rod in the base became loose, so reassembling the lamp was a real pain and the base get scratched in the process. You should contact the Chinese manufacturer and complain. I'll think twice before I order lamps from Wayfair in the future.