I’ve always been extremely impressed with Wayfair, your Customer Service & speed of delivery. 
Unfortunately I didn’t have such a great experience this time. 
Originally ordered the sofa bed at the end of June. Delivery was supposed to be beginning of July. The first sofa was “lost in transit” & reordered, after much chasing by your, thankfully, helpful Customer Service team. 
I had no correspondence, emails or texts from the Delivery company at all.
I was then told delivery would be 23 August, so imagine my surprise when it unexpectedly arrived almost 2 weeks early. 
Poor delivery driver wasn’t given my house number or mobile & was expected to find me. I wasn’t told the delivery was coming. Tbh, it’s a miracle it arrived.  
I love your furniture, your Customer Service Team are great & the delivery driver went above & beyond to find me. 
However, your delivery company are letting you down. 
The sofa is exactly what I needed though.