First, I received the item in just three days. The item was well packaged and even though the box was obviously handled roughly, there were no visible signs of damage on the ottoman. Second, the trays are a black lacquer and are well made. The piece really looks like leather, and it does not have that awful chemical smell that accompanies most fake leather items. I unpacked it and started using it right away. It is a great height to put my feet up at the end of the day. I got the olive color and it is just beautiful. Last, I would highly recommend.

Pros: Versatility, looks expensive, great size/shape, beautiful color
Cons: The two small cubes are really small and would be suitable for children or really small women.