item arrived well packaged and protected with no real issues or defects. they provide pretty poor instructions with a few instructions missing, but its very easy to put together even without looking at the directions, although it does feel rather cheap, it has a great look and serves well as an entry table. Unfortunately its actually larger than the 36" wide that it says, so it hangs over the wall where I have it located, about an inch, but I like it enough that I think I'll deal with it since its already put together. The "sticky" screw hole covers aren't very sticky at all, and i would recommend a small dab of super glue, NOT the glue they provide (and don't tell you how to use, although its not rocket science.)