The first of the two chairs was assembled with a bit of a struggle, but got it done and looks and sits great. I went to assemble the second and the holes for the attaching the arms were in the wrong spot to assemble chair.  They were punched in the front and back of the seat instead of the sides. Sent request to customer service for help, and hopefully can remedy because the chair is a perfect match to my grandparents old glider that I had restored.