I just received this beautiful chair...it's at my office desk.  This is a luxury style chair with amazing comfort for my low back to top it off.  A couple of issues...one of the screws for attaching one armrest was stripped and wouldn't work.  The arm rest is steadfast and secure with the two remaining screws.
The other thing and not sure if anyone else has experienced this but there is a strange chemical ordor coming from this chair.  Maybe it just needs more time to air out, but after three days...it still smells of a chemical odor.  I'm keeping this beautiful chair with fingers crossed that the smell will soon fade away.  Will try some Lysol.
I would still purchase this chair again...well made.  It took me about 20 minutes to assemble...very easy.
Enjoy!