Really like the way these lights look.(we ordered 2)    We get many compliments on them. 
But, we needed to send one back because the hole drilled in the top of the glass was not centered. Therefore, the light fixture did not hang straight. 
Cust Serv was very good about sending a replacement right away.    It came quickly.    BUT....  The replacement had the same problem.  The fixture didn't hang 
straight.   My husband made some adjustments to it, and we kept it.   It isn't perfect, but better than the first crooked one.