Assembly was simple, if time-consuming (about 2-3 hours, going slowly to line everything up).  Some of the "hardware" components are plastic and have to be snapped off of tabs; these are just for the drawer slides, though, nothing structural.  None of the particle boards split while screwing things in, as usually happens with cheaper products.  But one of the plastic "rollers" is assembled with three plastic tubes and screwed to the cabinet wall, and one of them snapped under pressure from the screw.  Fortunately, it was a simple super glue job to get back in business.

Appearance is standard for wood-veneer-over-particle-board items that you would find at any discount furniture store.  The cabinet is fairly shallow, so it stays out of the way, and is not wobbly for its height.  The quoted "36 pairs" capacity is a bit overstated; my wife's heels dangle off of the upper tiers, blocking access to lower tiers, and taller heels (4"+) don't even fit.  Overall, I'm satisfied with it.