it feels so soft, to the touch, and so comfortable.The color is exactly what I was looking for and as depicted in the picture. When you open the lid, it does not fall unless you put it back in place. It is the perfect size to put in between our closets and below the window. It was well wrapped for shipping, I always worry that when things are shipped they will be damaged but it came in perfect shape and it was so easy to put the legs together. I love it it complements our room.