It came in a dented box and the wicker was scratched and torn in two places. The screws are placed to where it is hard to use the tiny tool to tighten them (see hand photo for how your knuckles will look after install). Will never buy again. Wayfair only offered a tiny refund and I was not about to take apart the chairs after noticing the defect to get a different chair. Don’t waste your money or time.