Four pieces arrived damaged. I talked on the phone with customer service who told me that they can send me an entire replacement unit in the event that sending only replacement parts may result in damaged items again. 

Wayfair then emailed me and said they will not send a full replacement and will only send replacement parts. I am still waiting on them, but if any are damaged, I am going to request a full refund. This is the second item in a row that I have ordered that has arrived damaged. I am starting to become disappointed in the quality of Wayfair products. ￼