Product cam broken and missing pieces.  I reached out to wayfair for a resolution and the manufacturer came back and said that they will give me a 20% refund and upon their research that I could continue with the parts as is and the product would be fine.  This is most ridiculous response I have ever gotten, giving the fact that the screws missing held the legs on.  Very disappointing in the fact they think that this is OK.  I reached out this morning and was told that a case manager would call me today.  I called again today, and was told that I have to wait 24-48 hours.  So now I am questioning whether I am being duped or being told honest information.  I want a resolution ASAP!