Fantastic quality. BEAUTIFUL piece of solid furniture. Great design!!! (and I'm crazy picky) Comfortable enough for my needs. I have a small condo and wanted another accent chair for a guest/visitor but didn't want something big and bulky since my space is sort of limited. This chair is PERFECT and beautiful. Goes really well with my decor and the wood tones are both gorgeous and helps add some warmth to the room. I wouldn't want to sit in the chair for two hours watching a movie (even though I could), but for guests who want to sit with a drink for a while and visit, it's perfect. Came well packaged and all I needed to do was screw in the legs, EASY!!! Gray seat is a soft fabric. Cushion is not super soft but not hard. Firm? It's comfortable. I ordered a second chair since it doesn't take up too much room. Very happy!