I bought the whole dining room set and my bench was cracked so I requested a replacement. Wayfair rep asked me some questions and pics and I got my new bench a few weeks later.  I love my dining room and the bench makes the dining room feel more homie and cozy. I was offered options instead of my bench replacement which I appreciated but in this case my bench was a critical part of my dining room so I requested a replacement.  Thanks wayfair!