I was really bummed with the way this package arrived. It was packed in the worst cheapest kind of styrofoam that was falling apart and all the little balls of styrofoam stuck to every part of the lamp making it difficult to assemble and created a huge mess. This made for a very unpleasant experience. Once I assembled the lamp, everything worked and the lamp shade is a little wonky. All that said, I'm basically happy with this product. But I would urge the company who makes it to reconsider it's packaging options. It's really awful and could be so much better!