This was my first online furniture purchase. This is my first review of any product or company, but I have to because I’m that impressed.  The barstools were exactly what I expected but only 2 of the 4 arrived. I called customer service and the woman I spoke with was great!  A few days later I received a call from someone else (and emails) letting me know they were not only making sure my other 2 barstools were on the way, but I would also get some money back because of the delay. Mix ups happen- they owned it, apologized, fixed it, AND went a step further!  Plus, the next 2 arrived earlier than expected. Thank you, from a very happy customer.