Two out of 6 chairs and the bench were damaged. (See photos) the bench was replaced , but the two chairs were not. I sent three requests for replacing the chairs and have been given notification that one chair will be replaced. Not two. I like the chairs very much, but there was trouble w misplaced order and poor communication in resolving where my products were located by both Wayfair reps and delivery service. (Not the gentleman who delivered the merchandise, but the delivery agency customer service within the company.) We finally got them and 3 out of 7 items needed replacing. So far I have received only one. It has been a two month journey of many phone calls and remaining proactive to resolve my own problems with the order.