On the wayfair side, the dresser was missing wooden dowels and has all kinds of scratches and scrapes (definitely doesn't look new and now I'll be painting over it). On the Handy side, please don't do the Handy add-on option. The person showed up an hour late, only assembled half my dresser, and then left after 2 hours because they said it was "past their time to leave." I had to put the rest together myself and hate that I spent $100 on that. The only positive thing I got is that it's sturdy and doesn't require anti-tip over restraints. :)