First delivery of items was damaged with stains all over one of the curtains. Requested a replacement through the Wayfair website, and a brand new pair were delivered free of charge within 2-3 days. Excellent service, and the item we've ordered is perfect, not too thin as described in other reviews. These curtains aren't going to set the world alight with their outstanding quality, but for the price you're paying they're excellent value for money!