Disclaimer: this is a review about the chairs, not Wayfair. One of the first set of chairs we received was broken in the box, no damage to the box itself so it wasn't done in transit. Wayfair was awesome and sent out another set of chairs. Unfortunately, the new box contained another broken chair, in the same place, in an undamaged box. So we did come away with two chairs. But they came without instructions and my husband (who is pretty handy) hated putting them together. Once they're together, though, they look great and seem to be pretty solid and stable. Be forewarned, however, that it won't be any easy ride.