giving this a 4 star rating and not a 5 only because out of 4 stools ordered 1 was crooked and wonky. We had to request a return. Cannot complain about the service, we got 2 replacements right away ( i assume since they are sold as a set they cannot just replace one). It seems they have a quality control issue because this chair really should not have left the plant like that, but other than that the other chairs look great and are really very comfortable. they do not look cheap at all and have a very nice style.