I ordered two beds for my boys. The shipping was fast. But instead of receiving a headboard and footboard I received two footboards for one of the beds. I called Wayfair's customer service and they were very accommodating and assured me my replacement was on the way. And apologized for any inconvenience. But the beds are VERY NICE. The quality exceeded my expectations for the price. It was fairly easy to assemble, took me about an hour. This was a great buy!!!