The instructions are not clear.  It took us a long time to put it up.  3 crystals came broken.  Fortunately, wayfair took responsibility and will replace them in the mail.  However, I have been having an issue with them lately and had to cancel two orders, because they never shipped.  One of the orders I canceled, I waiting 3 months for it.  I hope the replacement crystals don’t take that long.  It does look gorgeous and I’ve received a lot of compliments thus far.