Great bed for daughter's first "big girl" bed. She's 5. My main frustration was that the assembly instructions were for the wrong product. When we called the number on instructions an answering service rudely informed us the company was closed and we could Google instructions. Google results didn't help. So I called Wayfair and was on hold for over an hour before just hanging up. Fortunately my husband is handy and was able to figure it out. However, this felt like a basic product issue and the total lack of customer service/availability from either the manufacturer or Wayfair was really frustrating and disappointing. The bed itself is nice and sturdy and just right.