Current review is at a 3 and hoping to change to a 5 depending on Wayfair's support team. I ordered two of these book cases to put side by side in the office. Unfortunately they shipped me the same model but from 2 different manufacture dates. One from 2012 and one from 2016. After receiving the items, spending hours on assembling, we found that the two models are different in height. One is 3 inches taller than the other, and the shelves don't align. The newer 2016 model is much nicer, it's taller and the sides are thinner. The 2012 model is a bit clunkier and the drawer panels came with dents in them. 

The overall appearance of the item is great, though be careful with installing as the surfaces can scratch easily.  The quality of the wood is very nice for the price. It would be great if we can resolve this slight hiccup, one that doesn't entail an hour of dissembling and re-sending everything back then we can definitely move this rating to a 5.