Smooth transaction, I received a call two days after purchasing to set up a delivery time. I was told it'd have to be Mom-Fri, however after informing them that I work 7:30-5:30 mom-fri I was told they'd arrange a Saturday delivery timeframe. The delivery guys called 30 minutes prior and showed up towards the beginning of the timeframe that I was expecting them. I live in a condo in Chicago and the delivery guys wheeled the dresser up the elevator and into my condo. The condition of the dresser was perfect and I am very satisfied with this product.