Rug arrived 2 days early, which was a nice surprise. The packaging was easy to remove.  The rug comes rolled, so we had to put something heavy on the edge that was rolled the tightest, but it only took a few hours for it to lay flat. The rug itself is very soft and very pretty. The gray is a little darker than what was pictured online, but it works perfectly in my sons room. I would definitely get another rug in the future.