Very happy with the quality and price of these rugs! Bought this in 3 sizes (runner, 5x8 and 9x12).  Colors are true to online photos.  Feels very plush and soft underfoot.  All of the rugs smoothed and flattened out within a few days.  All were delivered in good condition - rolled and contained in heavy duty plastic bag/wrap.  They do have a synthetic smell (similar to off-gassing from memory foam mattress or pillow) that was noticeable for 1-2 days which was not surprising as we had 3 of them in an open concept area.  We opened the windows for a few hours and issue resolved.  I feel confident that we will enjoy these rugs for several years!