I've had it for over a year now. It was a Christmas present or I would have replaced it. The manual says you must coarse grind to not get grounds in your coffee. But the built in grinder leaves grounds in my coffee even if I have 12 cups worth of beans and only grind enough for 4! The carafe also spills when poured unless you hold the lid up with your thumb. With 12 cups in it that gets hard for me to do. Trying to reset the mandatory cleaning cycle is also a royal pain.