I absolutely love this grill for many reasons. It’s easy to use and cooks the food fast. It does not use lots of energy, so economical, especially with current energy prices. I love how it can be washed in a dishwasher without worrying it could be damaged. Removing the control panel is straightforward. The drip tray is practical and easy to remove. It’s versatile in the way that different food items can be cooked in it. The grill plates do ‘float’ which helps it to cover food in differing sizes. There are no negatives at all- brilliant kitchen gadget that is used frequently in my house.