The box came beat up and there was a piece missing, but Wayfair speedily sent a replacement. It’s alright. The hooks have to be forcefully pushed into place which makes me think I’m placing pressure on the sides. It also is ‘soft close’ but really it just stops closing just before it slides back into the starting point. To close it ALL the way, I have to push it in. We also don’t have the luxury of hanging any pans on it because they are too long, but we have plenty of pots that fit and all hooks are spoken for.
Glad I finally found a way to have pots in the cabinet without having to get on the floor and dig them out!