Excellent all the way around.  I was concerned about the delivery options, but had no problems at all. Unit arrived on a tractor trailer with a lift gate, boxed and banded on a pallet the driver cut the band and brought it down on a  2 wheeler and placed on a level place on our driveway.  The loveseat itself is great for the cost, the picture make it look pillowy like a typical overstuffed sofa.  But when you set in it and recline it is very solid with great lumbar support.