Arrived timely, all parts included, easy instructions, relatively easy to put together (but it's easier if two people work on it due to it's size and awkwardness), love the arbor and for the purpose I am using it (i.e. an orchid arbor for my hanging plants).   With the design of the sides of the arbor, I was also able to get cedar planks to slide through and create shelves to hold potted plants and with the flat top, I attached screening (when attaching the back screws of the cross bars) to drop over the front to diffuse the sun during the heat of the day and protect the orchids and with it situated on a patio under the eaves of the roof - rain gets through, but the orchids are protected to a certain degree from the sun.    Very happy that the arbor was just as described on your website.