All 4 of my chairs (and 2 footrests) arrived damage free and with all of their parts. The first chair took a little time to assemble by myself, but the remaining 3 went much faster. All the tools were provided. These are great quality, well-made, heavy and I hope that they retain their vibrant color. I'm happy that I finally decided to invest in these heavy duty, foldable chairs to replace my lightweight plastic adirondacks.