This cleaner is very easy to use, especially compared to my old very awkward Hoover. Some reviews stated this machine was heavy, but it's really not extremely heavy, but to be honest, if it wasn't a little heavy then it wouldn't get the bristles deep enough into the carpet. The resevoir tank is a little small but who wants to have to dump out a massive amount of the water detergent mix if you miscalculated the amount you needed? That would be a waste of detergent. The special tool they give you to clean up inside the suction channel (mats of cat hair gets stuck up in there no matter how much you vacuum prior) is great, but it would have been nice if there was somewhere to store it on the actually cleaner because I know I'm going to lose it and that'll be frustrating. All in all a very good machine