I bought this for indoor use, and it came on time and undamaged. The soft wood split in one area when joining the pieces. I glued and clamped it, easy fix but for the cost it would have been nice not to have to make repairs mid construction. It is as cute in person as it is online. I struggle to leave any product alone, so I sanded out the edges of it, they're fairly rough. For indoor use the height is a shame, just reaches the bottom trim of a standard-ish window sill so the cats' have to "work" to see outside instead of just lazily laying around watching birds. In comparison to other decorative cat houses with similar dimensions it is a good deal. Assembly is tedious but simple (honestly would be really fun for an industrious, cat loving, middle schooler to assemble, plus it's essentially an unfinished surface so they could paint it).