This bard bath is so adorable. I bought it as a gift for my mother and she was thrilled. However, after having it only a few months the bowl shattered on us. It is in an enclosed garden so I am not sure what happened. But, I spoke with customer service and I am so pleased with how they handled it. They are sending us replacement bowl and we are sending the broken bowl back to them. I am extremely happy with the customer service and even happier that my mom will be able to enjoy her bird bath once again!