LOVE THIS ELECTRIC TEAPOT!! I use it everyday. It's nice looking, love how the lid opens with a simple button push. I don't use tap water in it. Only filtered water so there's no residue buildup over time. It arrived within a few days and was packaged nicely. I researched all of the pots on Wayfair and am very happy I chose this one.  Thanks, Wayfair, for another HOME RUN!!! Diana in Ca.