The daybed is great. Unfortunately it arrived with the cover torn to shreds. I would think this would be a simple issue to fix but I spoke to the customer service number provided on the instructions and the gal I spoke with - Amanda - was incredibly rude and dismissive. She said she has gotten lots of calls about this and can do nothing. When I pushed she gave me the email (no phone) to the parts department. We'll see if that route works - would be great to have the cover to use for rain. They shipped it attached to the bottom of the bed so it ripped likely when being dragged in & out of delivery trucks. etc.  Love my bed, just hating the customer experience that comes with it!