We initially loved the Futon and the mattress is super comfortable but after about a month of having it the arm broke. The arms came preassembled so we know it wasn't our fault and we attempted to fix it with just wood glue and it held for a couple of weeks. Then it broke again and this time when the arm came apart it twisted the bottom board that the mattress rests on and splintered it right to the middle. I'm not sure what we're going to do yet. Try to fix it I suppose since we are still having to make payments on it and as far as I can tell we can't return it.