Wayfair needs to work on not writing a faults report!!!! Your ads said it raises your feet above the heart liar liar liar!!! It also said  the massage is gentle, moderate and intense. More like intense, moderately intense, extreme intense!!! The first recliner I ordered was returned. The massager beat me up so badly I was in bed all the next day recovering. This massager was intense in the what you call gentle did not beat me up. There for I love it. As for my lymphadenopathy  it utterly failed me. To return it, I pay the shipping cost in spite of your faults advertisements. Why can’t you tell the truth in the beginning, save us all the headache! As a blind person and fist time on the computer and internet shopping, learning how you work is shocking! Bottles the mind!! Your not into making, saving money, your into robbing and hurting your customers!