Poor finish, surfaces rough, and poor stain application, actually debris in the stain, to make it right chairs should be sanded smooth and re-stained, quality not what we have seen in the past from these type of products. We bought similar bench 2 years ago and was astounded at it's quality and durability, Chair back is cracked and was cracked before it was even stained, same with chair arm with crack running right through fastener to back. Extremely poor quality control. I would be livid to see this kind of poor quality control go out of my shop if I had a wood shop.