The package arrived severely damaged from FedEx, as if it were dropped from a tall building.  The chair was damaged. The arms zip on with a zipper, they look nothing like the arms in the ad. The zipper is visible too.  The black under fabric and part of the frame are visible where the arms are too short to cover the frame near the seat.  We ordered the gray, it is true to the color in the ad, and the chair is pretty comfortable, just poor craftsmanship on the arm area.