Let me first say, Wayfair’s customer support is 10 stars and this review is in no way a reflection of their customer service (Danielle who helped me was fantastic).

Now onto reviewing the actual product...well the console, hardware pieces and even the instruction guide had clearly been used from a prior customer and may have mistakenly sold as new. The console shelves showed significant indents, scratches, chipped off wood pieces, the hardware bottoms (the rubber part that touches the floor) clearly had scratches. 

Also as you can see in fully built out console, the stock photos for the product shows a beautiful oak wood finish, whereas what was received is um, well a more raw unfinished darker wood material with rough finishes. 

I worked with customer support to share some of these concerns and they helped issue a refund in the tv console. We’ll be donating this unfortunately. On to the hunt for another console I suppose!