From the front, this couch is great. Perfect firmness for a room that isn't highly utilized. What I disliked, and didn't notice in the pictures and description, is that the top of the back of the couch folds down to fit in a box for shipping...when you take it out of the box you velcro the top to the bottom part of the couch. This is hard to describe...but it leaves a line across the entire back of the couch. If you have the couch against a wall it is no big deal..but if it is out in the open it is an eyesore.