I am happy with this when folded up. It is, as other reviewers have stated, quite hard, however it is for my office and I am fine with that. As a backup sleeper for guests, I am purchasing a 3” topper so a firm base is fine. My reason for the lower stars is twofold. First, as seen in the photos, there is a significant gap when pulled out. This is fairly odd and quite significant for comfort as a sleeper. Second, the arms easily shift off, even when slightly nudging it forward. That makes it difficult to move the couch as a whole. A little bit disappointed with this one.