It’s very pretty and true to the picture.  It’s modern, compact, comfortable and the color (grey) is perfect.  For the price, you can’t go wrong.  Also, no shipping or product issues.  It arrived on time and packed well.  The minor issue is the height on the back of the recliner.  I purchased this for my husband who is average height (5’10).  If he’s sitting in the chair, it’s fine.  However, in an inclined position, his head has no support!  It’s disappointing on such a pretty chair.  So, if you’re looking for head support while inclined look for a chair with a higher back.  Otherwise, it’s a great chair for the price.