this was my first dealings with Wayfair.ca .. packaged snugly .. tracking of product easy and updated regularly .. arrived ahead of schedule and intact (not even a dent in the box) .. big high five to your ground carrier for the special care they took ... Absolutely beautiful lamp, pic does not do it justice .. colour perfect .. size perfect, would highly recommend .. will definitely use Wayfair.ca again ... thx so much for making my initial experience a great one