Im extremely disappointed.   Parts are loose.  Hardware of recliner exposed.   Designed and made for very small people.   Snag in material.  Zero shoulder and back support.   Now I have to go through the hassle of a return and find my own boxes, etc. to return,  as boxes were too damaged to reuse.   I thought SERTA was a reputable name brand.   Reminds me of a made in CHINA ruse which is made for small humans.  Not recommended.