There was damage to the box and the item when we got it. The swivel track was a little bent and it looks like there were teeth marks from some kind of tool on the base(pictured). While it was a little challenging to put together(definitely needs two people), once assembled looked very nice in our living room and my husband says it’s very comfortable, and still swivels fine with the warped track. For the price, it’s definitely worth it, but I’d probably try not to order it around the holidays as it’s not packed in a way that prevents damage.