Back of the metal fireplace part came very dented, but isnt noticeable from the front and still works. My biggest issue is when we took the sticker off of the wood-look top, the wood look came with it. Its very noticeable and I have to cover it up. That was extremely disappointing. After all the work putting it together, theres no way we could get it back in the box to return, so I have to deal with it. Overall it looks pretty and I love the fireplace effect. I just wish mine wasnt damaged.