This is a very nice lift chair. The exterior upholstery is not "solid" dark brown as it looks like in the photo, but has a nice subtle pattern that makes it look more like leather than the cloth that it is. It arrived in perfect condition. This model is really nice because you can lift the foot rest without reclining, which is what I really wanted for mom 83 year old mom. The motors are very quiet and smooth. It is extra plush and comfortable. I do think that the name "medium" gives the impression that this is a smaller chair, it is NOT, so be sure to check the dimensions before buying. Just what we wanted for mom!