The reason it’s not 5 star is because the delivery by FedEx was poor,  delivery was delayed by several days, FedEx messed up over and over again, I had to spend hours on the phone and still the delivery man was about to leave two huge boxes at the bottom of my stairs without ringing bell or at minimum bringing up stairs, we ended up in an argument.  Wayfair needs to establish better delivery rules on these big items with the courier.

the sofa itself is lovely, easy to assemble, a bit lower to the ground than expected and a bit firmer than expect but it will get softer as it's been used i'm sure. Better firm than no support.