The refrigerator is great, and I definitely love the freezer drawer! We use the freezer drawer to pre-freeze items for freeze drying and it works very well. The registration process and ThinQ application are not like the refrigerator. I cannot get an account established due to the LG system not sending me the verification email and consequently if I try to sign in it says the account has not been verified. Ultimately, the refrigerator is great, support not so much.