I bought my Blendtec few years ago and love it. This year we started notice a noise when making our smoothies. I thought it was the blender so I call the company and explain the problem.
I was ready to pay if need it but the lady who answered the phone give a troubleshoting ON THE PHONE (!!!) and said - "The problem is the jar not the blender, we can send you on a free one or for $20 we can send you the pro-something"
I was so glad that I didn't care to pay right there for this new jar so I ordered it.
We just got it, so happy.

Mmm ... so this is NOT a review on the jar?
Actually no, is a review on the company, 5 STARS ALL THE WAY, thanks a lot Blendtec for a amazing product and costumer service !!!