The hardware is very well designed and manufactured, the installation was easy, but the software features and user interface are terrible. The touch to lock feature always activates as I am closing the door because my elbow touches the lock cylinder. The touch to unlock only works sometimes. The app frequently says that the lock is not available. I didn't use the automated features, i.e. the lock motor, for 6 months because of all the issues I had, and the battery died. The keycards never worked, and the geofence feature is too limited - it enables the unlock when I'm way too far from the door still. I bought the keypad to improve the functionality, and I do like the way it works. Hopefully it's batteries last longer.