Things we love....holds 2-3 days of dishes for us, 3rd rack great for our sharp knives, small plastic containers, and fiesta cereal bowls, SO quiet!, sleek look, fold down rack option also accommodates our fiesta bowls, adjustable middle rack really helps. Ooh, and I LOVE being able to take the filter out to clean out food gunk, so easy, and ensures the gunk doesn't end up back on clean dishes.

Things we don't like: sometimes the plastic items don't dry, our butter knives have a hard time fitting in the silverware basket with the holder things in place (so now I keep one in place and lift the other.....more flexibility). 

Overall this machine is great.