Packaging kept the mirror undamaged. After mounting the mirror, the light is not as bright as it could be. Fortunately, the bathroom has additional ceiling lights to help brighten the room. The space was small and the mirror adds supplemental light, but probably would not be best for putting on makeup. The description certainly mentions the temperature being better than other manufacturers. In my opinion, the mirror does not meet the lighting expectations as advertised. The dimensions of the mirror are slightly smaller than 32 inches as described for the size. The defogger setting has not been used, so it's performance has not been evaluated yet.