WHEN THIS STORAGE UNIT AND THE CUSHION STORAGE BOX I ORDERED ARRIVED, I WAS VERY DISAPPOINTED. 
BESIDES BEING DAMAGED IN SHIPPING, BOTH UNITS WERE POORLY MANUFACTURED.
I CONTACTED CUSTOMER SERVICE, AND WAS CONTACTED BY KELLY OF THE CUSTOMER SERVICE DEPARTMENT.
SHE WAS VERY UNDERSTANDING AND PROFESSIONAL. SHE ARRANGED TO HAVE BOTH ITEMS REPLACED. THE NEW ITEMS WERE RECEIVED VERY QUICKLY, AND WE'RE NOT DAMAGED AND WE'RE MANUFACTURED PROPERLY.
KELLY CALLED TO FOLLOW UP TO CHECK ON THE REPLACEMENT ITEMS.
THIS COMPANY HAS EXCELLENT CUSTOMER SERVICE, AND I AM A VERY SATISFIED CUSTOMER.