I got this item cause people in my family either poke a hole in the wrapping of the bread or don't close it right, very frustrating for a person who likes soft bread.  I have been using this for a week and have been very happy with the results so far.  It has kept my bread soft.  Very easy to use it is not complicated at all everyone in the family has used it.  I did give it 4 stars but only because you have to pop all 4 sides to open the container this is a personal issue but as of right now I am just happy that I get soft fresh bread.