This is my first espresso machine and I was not sure what to expect. However, I am very Surprised and impressed. It took time to figure out how it works and how to make the perfect cup. Be sure that you read all the instructions. Also,the automatic milk frother is A great touch! If you are looking for a new espresso machine. I suggest giving this one first priority and be sure to get the frother purchased with it. This is well made and seems to hold up well. I am hooked on this brand for this type of appliance. price is right and quality is there.  Very quiet for a espresso machine i have to admit I was expecting something much louder.