Had this microwave for 4 weeks now and is a big improvement compare to the built in combination oven/microwave we had. The spinning plate is a big + compare to the combination as it means I don't have to keep turning it off and spin the plate myself....probability why it broke. This Panasonic is powerful and well built and warms up meals evenly usefully within 2-3min. Did lots of research before buying this and we happy to say we made the right choice.