We love our new mattress. This is our first experience with a memory foam mattressmattress in a box, and we are very pleased. The mattress is more firm than medium in my opinion, but we did plenty of research, and most of the reviews mentioned the same. My husband is 67 and over 300lbs, he suffers from chronic pain and wasnt able to sleep in bed due to discomfort, but now hes sleeping very comfortably. The only reason I didnt give this mattress 5 stars is because its only been used a couple days, but were very happy with the quality and sleeping better than we have in years.