NOT REVERSIBLE!!!! The only reason why I went with this model was because it says not only in the title but in the specs that it is reversible! And the only thing that gives it any kind of firmness is a thin layer of cardboard feeling material on one side! Would return this if it wasnt such a hassle to do so! I spent a lot of money to be this dissatisfied! I had to give 1 star because zero stars wasnt an option