I looked all around to find the perfect piece for my living room. This went on a massive sale so I snatched it up. It took quite a while to come in but it can in fully assembled which was awesome. I was however very disappointed that there were marks all over it from some kinda tool. So quality control was not great. Also looked like the shipping company dropped it. But thankfully I have a finish gun so I was able to fix it. I was upset. But I called customer service and spoke with a very nice lady Chelsea S. She told us to send her pics and she got us a discount. So we were very happy. She was great through the whole process. Good customer service is important to us, so Chelsea helped us stay Wayfair customers. And I do love the entertainment center very much!