The couch is not as advertised, it is much smaller in person, makes you think they expanded the photos on purpose. Not only that the couch does not even align evenly, and the legs on the ottoman side are not touching the floor completely. Lastly, there are huge gaps in between the pillows, which makes it look like to large pillows are missing. To make matters worse, I contacted wayfair like a week or so ago, and still has not heard back from this resolution department. It appears they are the only ones who are able to help with this matter, and at this point it’s almost like they are refusing to contact me. $3600 is not a small amount to just ignore a customer. A good customer at that but once this is resolved, I will not be making any further purchases. Wayfair customer service and quality of items have declined tremendously. Too much out sourcing going on, as if the do not want to be bothered with the company anymore themselves.