It took Wayfair 3 tries to get this chair to me. First they sent the wrong thing. Then two weeks later I got the chair I ordered but it was broken and missing pieces. It looked like they sent an opened box return. Then two weeks later I got the chair. Overall took over a month to receive. The chair is fine, but the photos don’t show you there’s a zipper going up the entire back of the chair. It’s ok for me since my back faces a wall, but if it were the other way it would be distracting and look cheap. So far is comfortable enough and I like how it reclines. I have a feeling it won’t last more than a year.