Love this sofa! We opted for the in-room delivery service and were very pleased! It arrived well packaged and the delivery team was professional and courteous. The sofa quality and fabric is really nice and setup was as simple as screwing in the legs. We purchased the Granite color which leans more brown than grey, but it matches perfectly to the 2 chairs we recently purchased. The cushions are a little on the stiff side, however only need a little breaking in. Overall, we're very happy with this sofa!