We finally just got our bed (10 inch medium plush) yesterday. It was originally supposed to be here 4 days ago,  but that was no major deal. I had signed up for text notifications to stay updated on the status of the delivery, but was disappointed to find out that meant I wouldn't be notified until after the bed was delivered to my house almost an hour prior. This is my husband's and my first ever memory foam mattress, and while we do like it, we did have higher expectations for the way it feels.