This light is absolutely gorgeous and better than I expected but I'm giving 4 stars because it was a pain in the a$$ installing it to hang completely straight and also you have to hang every crystal by hand.  It took me days to complete the install because I have a low tolerance for mundane activities.

Also, it isn't long enough for 9 foot ceilings, we had to buy more chain to have it hang at an appropriate height in the dining room