The desk arrived on time and in new condition. I was disappointed with some of the plastic hardware on the keyboard drawer, and am wondering how long the plastic fasteners to hold the drop down drawer front will last, and the desk was stated to be wood, when its really that particle board. The instructions were a bit difficult to understand, especially the pictures for putting the hinges on was rather small and I had to take that apart, figure it out, and redo it, but all together it is an acceptable product for the price, and it looks like a more expensive desk than it was.