On looks, this dresser gets a '5.'  It is truly beautiful! However, the drawers do not smoothly-opening and closing is a bit rough and tough. The drawer operation is a '2' -at best.  The drawers operate more like a cheaply built dresser. I am mostly using the chest as a decorative piece- so it suits my needs - but I am disappointed in the chest's operation. On a positive note, the special Wayfair delivery  (in a designated room) was  a wonderful option!! Delivery was a 5+!