Needed to request replacement part because of problem with manufacturing.  Took forever to have item delivered.  Sat in trailer at Fed Ex Transfer station for three days.  Unable to pick up item.  Had to wait three days for item to be delivered. When delivered dropped on front porch, while driver hurried away before I could answer the door.  Am 83 years old and was left to wrestle heavy item 5 lousy feet to get it inside house.