I bought 2 chairs which were shipped in two separate boxes. One box was banged up and looked old and the other looked new. The 20 or so pieces of hardware in the old box was spread all over inside the box and some were missing. Thank goodness the new box was perfectly packed and had extra hardware pieces and an improved instruction sheet. Once I got over the appearance of the first box the assembly  went very smooth. In the end I love my chairs. They look great in my remodeled 100 year old kitchen.

Pros: Sturdy stylish
Cons: Possible packing issues