We had a terrible experience with damaged items in both of the bookcases we ordered. One of the two replacements was also damaged. We were finally able to construct two bookcases. The damaged bookcases were not even required to be returned. We were told to dispose of them in the trash, adding to our landfill. These were not expensive but I didn’t expect the exceptionally poor quality we received. I may order from Wayfair at some point in the future (mainly because their rep, Briana, was helpful regarding our problem, and Wayfair did eventually resolve our problem and refunded a portion of our original cost) but I will never order any Bush products again.