I tried to order a fan on line but was having trouble submitting it.  I called Wayfair and got a really nice  gal in customer service and she checked to see if it came through so she ordered it for me.  Well as u can guess I received 2 fans and paid for 2.  I was going to send the one back and then decided to keep it to hang in the bedroom.  As we were trying to hang the first fan some of the parts were missing
 So luckily we were able to use the one from the 2nd fan to get it hung up. It is up and running fine. Ordered the parts Mon and they will be here Thursday.everyone has been very helpful.