We ordered this Hall Tree unit a couple weeks ago. The first unit that came, the lid on the trunk portion would not line up and shut. We contacted customer service and had a quick response in which a new unit was sent (impressed by such good customer service). However, the next unit that came had two right side panels and no left side panel.... so that fact that we got two faulty units in a row makes us hesitant to purchase an item from Wayfair again or to recommend to anyone else.