Buyer beware! Item arrive used, dirty and not in its original packaging. Wayfair sent a replacement rug and that item arrive used, dirty and not in its original packaging. Wayfair required photos and only issued a partial refund, as I was required to pay for return shipping…What a scam. Customer service was of no help and told me that their systems had been breached and had no ability to document my complaint/issue from their end. What a scam.