This is a very nice rug and is great quality. However, its getting less stars because the color online is very misleading. Its closer to a light oatmeal, while there is white in it, theres also brown, so depending on the light or the direction of the fibers it can look like a dark off white  or a light oatmeal color. Its still very nice and Im keeping it, but if youre looking for a white, or even cream colored rug, this isnt it. Its also thick amd comfortable, but not extremely soft like some shag rugs. So again, this is a nice rug, but it certainly falls in the mid range of satisfaction. I also wonder how it will hold upover time, I have a feeling it may not retain its thickness, but that is only a guess.