The first shipment of my chairs was damaged beyond salvageable BUT Wayfair made everything better by sending new chairs just by exchanging pictures of the damages which I thought was awesome!!!  The new ones arrived & have been told by my granddaughter they are beautiful.  I haven't seen them yet as I've been stranded out of state due to the COVID-19 mess but am finally able to go home this weekend.  I just want to say to anyone thinking about using Wayfair, have been very happy with the products I've received & their service is great as well as payment plans should they be needed.  Thanks guys!!!