I LOVE this chair. Very well made. comfortable and soft. The only complaint I have is the terrible delivery service in SW Florida. My window was between 10:00 and 2:00. They showed up at 4:00. They said that the plastic covering the chair was very dirty so they wanted me to put a blanket down to cover the floor in my house so I suggested they take the plastic off outside and they replied they were late with all the deliveries and didn't have time to remove the plastic. Extremely rude and disrespectful delivery company.  GLB Solutions in Miami