I got this for my wife because she is a bit of a coffee snob and is extremely particular about her coffee as she was an ex-barista who is very keen as to when espresso is overdone (burnt) or under done and too bitter. She was pleasantly surprised by this product especially the automatic frother and also likes the milk container as it easily pops in and out. The one touch method makes it easy enough for me to make coffee for her in the mornings and have it be to her liking. The machine has an adjustable cup tray in order to use taller or small cups depending on your liking. It makes smooth tasting coffee and will likely be using more of this company's products in the future. I personally also enjoy the self cleaning mode to keep it tasting fresh.

The only con is that it doesnt have an espresso grinder and you must buy pre-ground up espresso if you dont already own a grinder.