absolutely zero quality control!!! i can live with the fact that this isn’t if the highest quality or most comfortable chair—you get what you pay for. but it was the size i wanted for a small corner in my home office and seemed to have good reviews. sadly, the chair arrived stained and damaged. the wood legs were lightly wrapped in bubble wrap but the way everything was shipped the legs managed to carve deep grooves in the velvet-like upholstery. i brushed it and let it sit for a day but the grooves haven’t eased out and the stains are obvious. so disappointed. not returning because my husband already broke down the box for recycling.