Seat came well packaged, easy to assemble, and has held up well for several months of regular use for reading and gamingtv. 

I do use a blanket or pillow for behind my back, but have always preferred more upright and firm seats, vs incredibly cushioned options. If you want cushion as an innate feature, then this might not be for you. If you want a well-made and good looking seat, that is more rigid (like I did), then this is perfect for you.