I’ve had this coffee maker for about a month. I love the vortex design over the filter, it makes a great cup of coffee every time. The programmable feature is easy to program. It’s is a great way to start my morning when the coffee maker is already going and that aroma fills the room with scent of fresh brewed coffee. I am also pleased with the thermal pot. On the outside of the pot is cool to touch keeping the inside nice and hot. Overall great coffee maker!!!