This toilet was purchased over a month ago.  I searched locally but the ice gray color was hard to find.  Was reluctant initially to purchase online but took the chance.  Item arrived very quickly and was packed very well.  No problems!  Had someone install this for me and I must say, I am exceptionally pleased with this purchase.  Love the comfort height and how well the toilet system works so far.  I replaced a 30 year old Kohler toilet.  The comfort height is a must (in my opinion). Love it!