The washer has a lot of great features. I have the model with the agitator. The agitator did already come unscrewed since it wasn't tightened at the factory. It does a good job washing for today's models. I like that I can turn on the Deep Fill and actually fill up the tub with water for loads like towels. I'm finally able to get those type of items clean, that never seemed as clean with my old front loader. I like that you can customize each setting in the app. Being able to tell it how long you want to soak the load is great that it will do it automatically. Love the app connectivity and notifications when it is complete.