When I received this pillow, I unzipped the covering to look inside to see what material it was stuffed with and it was broken up pieces of foam which threw me off and I thought now how is this going to help me get a good nights rest? But I didn't just get a good nights rest, I got a GREAT nights rest. This pillow is comfy soft but firm enough that it supports my neck while sleeping. I like that I can adjust the stuffing and even add more stuffing in the future if I see it is needed after long use. I also have noticed that I have not awaken in a sweat so this pillow is surely helping with that, which is wonderful. This is a terrific pillow and I highly recommend purchasing.