I ordered this in March,have not been able to use it as of yet....The single door only had one hinge on it and can't be closed,and is missing some locks and hinges..but,it's pretty to look at even though the dog can't use it...I called and they sent a small packet of a lock,but,no hinge...I was also supposed to get a replacement door and filled out some questions online from the site,but,I've not gotton that yet....Again,it's pretty to look at,but,non functionable..