chair is great shipping is a disaster! shipping gets 0 stars....they wont call you they will email you only the day of at 6 in the morning  and the nsjtu show up and drop it at your door even if you are not around and have no idea its there! i guess im saying pay the extra cause otherwise even if its a $1000 item they don't care about you as a customer if you don't buy the extra shipping package. ALSO BE WARNED CHAIR COMES IN PIECES!