I absolutely love this chair!  I work from home, anywhere from 9 to 13 hours depending on the day.  The massage hits my back exactly where I have had trouble for the last few months.  The chair is comfortable to sit in for those long hours.  The recline feature is a nice touch.  Cons: The foot rest assembly feels a bit flimsy.   The location of the foot rest when I recline the chair is high up on my leg and not a foot rest; to be fair I'm 6 feet 4 inches tall.  I suspect the majority who purchase the chair won't have this issue.