I purchased this as an opened box item, and I was concerned that it would not be "new looking." The blender I received was in great shape, not a scratch on it. Best purchase I've made, especially for the price. 
It's a fantastic blender, it's pretty quiet until you crank it up to 10 but that's expected. I purchase to infuse more smoothies and such into my diet, and this blender will serve me well.