This faucet looks great.  But it has some design flaws.  The pull down hose springs up too fast.  My husband will now have to retrofit with a spring so that the hose adjusts more smoothly.  Also, after the hose is used and secured back into place, it tends to drip excess water.  My final issue is how this item was shipped to us.  The first faucet we received arrived so damaged from the shipping that Wayfair had to replace it.  Which they did promptly and I thank them for that.  The problem with the replacement was that the second package arrived even less secure than the first package that was damaged.  There was no packing tape applied to the outside of the package and no extra packaging to keep the item safe from shipping.  This is a $1000.00 faucet, and at this price, it should have been packed and shipped more securely.  The 2 sink racks I received in a separate shipment were packed better than the faucet.