Purchased this last week and it's already dead. I mainly used it for shakes and the like. Used it around 10 times and then it decided it was just going to quit. As a few other users have stated, it doesn't handle frozen items well. I was impressed at how it was able to chop up kale and apples into a nicely blended smoothie. I liked how quiet it was, but really am not happy with how it died and if I'll be replacing it with another product. This one just didn't make the cut.