I’ve never purchased anything this big and expensive on-line. I was sure something was going to go badly. But I was very wrong. From the discounted purchase price, an extra 10% off for first time buyer and free shipping, to customer service at Wayfair and the freight company, to the speediness of delivery and the courteous service from delivery people, it all went smoothly. The furniture was packed professionally and once unpacked and put together (easy), we are now enjoying our new outdoor furniture in our Florida screen room. It is every bit as beautiful as the photograph. We love it.