I wish we would have fixed our old dishwasher instead. I didn't actually se it before we bought it. I only saw a printout of a picture of it. I hate the racks (top & bottom). The mugs I use for my tea do not come clean & I'm using the same dishwasher detergent (Finish Powerball Quantum) that I've always used & never had a problem with before. But since it isn't something I can get rid of very easily, I stuck with it.