Okay, most of my grievances are all aesthetic, not functional. When I got this, it looked used or almost like a fake. There were fingerprints along the lid. The control panel is literally a little crooked - it was installed crooked. There was a scuff on the front of the slow cooker and looked like there was some grease or something on the inside. 

I cleaned it up and have tried it and have been fairly satisfied, but haven’t tried the sous vide function yet. I like that it is large and overall aesthetically pleasing. Works well.