Doesn't dry anything on upper rack. Other racks are left covered in condensation that falls on dry dishes as they are removed. No light to indicate the cleaning cycle is completed. The "extra dry" button is meaningless. It simply requires that you not open the door for an extra 15 minutes. The silverware holder is not functional. The square holes aren't large enough for many items to fit. The configuration of the lower rack is not flexible. Would not buy this model again.