This coffee maker is by far, the best I have ever owned. I love the fresh ground beans and option to use pre-ground coffee if necessary. The flavor is fresh, with the option of three different strengths. The videos that are available to show the use of the machine are convenient, as it can be a little more involved than the initial setup of a more simple machine. The water tank is easy to refill and water doesn't get all over, like has happened with other similar tank systems. It is slightly louder than I was anticipating, but it's nothing too off-putting, as it is in the kitchen and not something that bothers me. This is a wonderful machine that produces excellent coffee.