I really love this fireplace. Only a few issues. One is no one's fault, but the box was seriously too heavy for me to handle on my oown, and I do live alone. So it was exhausting to get it into the house. Also, some of the pieces don't fit tightly together, so you see lines. That is a small issue, you have to look to find the lines. And the last issue is the sound it makes even when the heater is not on. It's all not enough for me to send it back. They are small issues. But to a one, everyone who has seen it has said it looks like it was built in to the room. Thanks!