At first I was unhappy with this fireplace & thought we would have to return it because there was a big chunk out of the mantle & the paint in several areas was chipped. However, we are arts & crafts oriented & were able to repair to mantle & touch up the chipped paint & now it looks fine.  We are happy with our purchase and it looks great in our small living room. Just be wary - because I cannot say if the damage left the company, the warehouse that way or if the damage occurred in transit. Just because we were able to fix the damage to our satisfaction, I would suggest buyer beware.