I’ve made both hot and iced lattes as well as regular coffee, and I like it. The coffee maker is not bulky and comes with a scooper and high quality frother. The included tumbler is also a nice touch. I think they could’ve made all of the parts dishwasher safe instead of just some of them. Also, the scooper felt bulky in my hand and the instruction manual was wordy without being helpful. Directions we’re not easy to follow. I do like that it is single serve, and I don’t have to mess around with a glass carafe that I might accidentally break. The pieces are easy to disassemble and clean. I also like the removable vent at the bottom, where water can splash into.