I was kind of felt uneasy buying from wayfair because of all tge bad reviewa it was given but they shipped my cage in pretty fast and tge customer swrvice was excellent. I forgot her name but she was really nice and helpful. She talked to me as if were just having a regular day to day conversation. Anyways. It was much cheaper gere Easy to assemble. There was 2 left sides to the bottom pieces that had to go together. I just drilled a hole and made it fit... other than that this is a good cage. My chinchillas love it.