I received my mattress topper in good shape and it unfolded easily on my bed. The topper fit well on my bed and I would consider it of high quality, however I would say it does not Relieve the Aches and pains of my body. Which is the reason I Purchased it. I decided to purchase this topper because of the reviews I read about how it relieved hip pain , Shoulder pain and so on. Maybe I expected too much but for me it has NOT made any difference in my comfort at all.