The first cooler sent to me had a puncture in the inner lining.  I notified Wayfair and they sent me a replacement ASAP, and then told me to just donate or trash the first shipment without having to return it.  Good thing I kept the first one around for a bit, because when the replacement cooler arrived, it contained two items that were defective!  The handle was bent so much that it wouldn't align with the holes to attach it to the sides, and the cooler top was warped so that it didn't sit snuggly on top of the cooler.  Luckily, we just sourced replacement pieces from the original defective one.  Overall, it looks nice, but I suspect that this will not end up last too long given the shoddy workmanship out of the factory.  It also doesn't look too sturdy.