Two stars for delivery - Recliner comes in two boxes, so far have only received one.  I will come back and review once both boxes are received.

416 update  chair is good quality, comfortable and looks nice, but the back of the chair and base are two separate pieces and the back does not stay in place, husband is constantly having to get up and adjust it. I don’t think it is defective I think this is just a poor design.  Contacted customer service, their return policy is 30 days and since we are past that we will just have to deal with it.  They were very helpful and did offer 15 credit towards the sales price.  I would send it back for exchange if I could, but we will just have to deal with it.