I bought this as a present for my staff but failed to read the reviews. Not time to return things so likely will keep it, but disappointed. 
- This coffee machine does NOT make espresso grade coffe , only “ americano” so if that’s what you like it’s fine ..selection of 8-12 oz …. “Watery coffee” 
- The two options , 
          capsules  Keurig style or 
          Coffee grounder on demand 
Sounds goood good but the coffee grounded opening system it’s poorly designed. Easy to make a mess and have coffee grounds fall all over the place 

May be good for single user , definitely not for multiple users .