This is a very elegant-looking sofa and has a smaller footprint than other sofas, making it perfect for home that are smaller, such as ours.  It is firm and the seat is high, which works for our family, but I could see how a petite person may not like that.  The pillows are a little firm too, so we tend to move them to the floor or behind the sofa when sitting on it.  I may get different ones eventually.  Overall, this is an excellent value, very pretty, and comfortable.