Love this microwave! It was a replacement for a very old (20 years) larger microwave. I searched for the ease of use - programmed buttons, quick cook, etc. - and was so happy to find this model. The pre-sets are great - fresh and frozen veggies, defrost by time or weight, potato, popcorn, soften/melt. It is smaller profile, which is helpful in my small kitchen but the room inside is fine for backing dish or serving platter. It is so quiet I had to stand in front of it to make sure it was working! Highly recommend purchasing this product.