The way its packaged caused me to break one of them. I was trying to pull it out vertically and its snaped the glass. I underestimated how long the lamp was and how much packaging was surrounding the bottom half, it was not going to simply slide up I kept pulling and pulling and it broke. There should be clear warning signs or a video sent out to the buyer, certainly a negative point for the home delivery furntiture business as I don't ever bother to return things.