The faucet looks great. You can tell from the packaging and the actual finish and parts of the faucet that it is very well made. You need a faucet key to take the aerator apart. This is not included. I needed this because I had some water line buildup come loose and ended up in the faucet and caught by the aerator. It functions well and switches easily between the sprayno spray function. The magnet is strong and really keeps the head in place. I installed two of these faucets without issue. The only thing I can think of is that the metal ring that sits flush on my countertop is loose. It has play in it after install. I thought maybe I didn’t install the faucet tight enough against the counter when I installed the first one, but even when I took care to do so, I had the same issue on the second one. I solved this by putting a thin bead of silicone on the bottom of the loose ring and reinstalling the faucets. These look great and function well. Money well spent.