We have had this refrigerator for about 6 months now and overall it has been a nice upgrade. There are a few features we don’t use (snack drawers are too small for practical things like a pound of lunch meat or more than one packet of cheese). We love the middle flex drawer although we haven’t used it for anything other than a deli drawer. Our one complaint is that the ice dispenser is extremely slow to dispense ice despite have a full ice bin. I have read this complaint in other reviews so I’m not sure what the design flaw is. We have a technician coming today to check it but I’m concerned there isn’t a real “fix”. The other minor issue is the handles show fingerprints and smidges more than I like. We have other appliances with the commercial style bar handles and I much prefer those because they don’t show any fingerprints or smudges. Overall we have been happy, just a few things we would change is we could.