I have been using this chair for a couple of months now while working full time from home with no complaints.  It was delivered on time, packaged securely and was very easy to assemble.  The color is a little darker than the pictures indicate but that was fine for me since my home office is a gray scheme.  The chair does not tilt, which I was also fine with and is the perfect size for me (for reference I am 5'6 130 lbs).  This chair may not be suitable for a larger person.