I bought this product as an "out of box" for a fair savings. There was not even a minor issue with the ottoman or the packaging. I love the weight of this piece. Heavy enough to stay in place and not tip when the lid is open but also able to move it as the need arises. Good amount of storage and the hinges are strong. Very well made and love the fabric. I have been searching quite a while in stores and online and took a chance on this. Glad i did for such a low price but high value.