The product itself is fine. The way it was packaged was just stupid and a bit dangerous really: A thick plastic covering stapled to the headboard. Not everyone has staple removers fit for industrial staples. I managed to cut myself trying to get them out until someone dropped an ordinary staple remover and a pair of pliers. The staple remover didn't survive the encounter. It would also have been nice if the holes were already drilled in the headboard but I don't mind that as much.