Arrived quickly, no shipping costs despite it being very heavy (I had to drag the box into the house), it was carefully packaged and padded, assembly was simple, directions were clear, hardware was substantial and they even included extra bolts, etc. and all tools needed to assemble and mount it to my steel bedframe.  The washers provided were a tad small for this last part, but I had some extras around the house that worked fine.  It seems well made, has nice detailing, seems sturdy.  I'm not easily pleased, but so far I'm pleased.