Was exactly as described.  Shipped and arrived quickly.  Have been using it every day for 3 weeks and works well. Like the slightly greater 18” height to keep my feet up.  Top deforms a little from feet but it should do that as a soft top.  If you want a harder chair like surface then you should get a true Ottoman rather than a Pouf. That said this Pouf is firm enough to comfortably sit on as well.  Colors and design fit nicely with our decor.  Like that cover can be removed as well.  Price was fair.  Happy with purchase and service.