Nice looking chairs first of all.  They are well packaged.  The quality is mostly good -  The 3 star rating came from the fact that I bought 10 chairs - and I'm happy with 7 of them.  1 chair had a major manufacturing defect, in which the holes were drilled wrong and the chair could not be assembled.  The other two had really rough legs, and on set of legs were split.   For this kind of money for a Parsons chair I think these chairs needed just a little more attention to detail.   They were almost 5 star chairs.  The chairs sit quite firm, but for a dining chair it's fine.  They aren't uncomfortable - just firm.