Wayfair is a place I always go to when I want a quality product. I purchased this mattress not sure of a mattress in a box thing, but based on my experience with Wayfair I am willing to give it a try. Arrived on time, box a bit heavy, expected with a queen mattress. I am a small senior lady and was able to get this into the house. It is packaged very well, once I broke the seal on the mattress it came to life. I am pleased with how it looks, it is for a guest house and company won't be here for as few weeks so I can't give you a review on the sleeping experience. Will add follow up after their visit. Wayfair is always given me a quality product in a world  full cheap, inferior products. If you want quality go to Wayfair. A forever customer