I needed to return this sofa because it’s too long. The landlord measured the room incorrectly. They were supposed to pick up my return on a prearranged schedule date. At the very last minute, they decided to bump it back a week, when I would be out of town. They have no interest in working with me to pick up the item while I will be home. There’s a reason I scheduled a return a week and a half ahead of time for that particular date yet they changed it without notice and now refused to work with me on a new date. While the people on the phone who tried to arrange it with the pick up service were very nice, the pick updelivery service is awful with their customer service. Due to this problem, I will not be shopping with Wayfair again.