I was very impressed with the quality of the pendant. Its industrial looking which I love. The pendant is rather large which is great for me because I have a large rectangle shaped dining table. The light direction points down only. One thing that was disappointing was the length of the chain. I believe it was suppose to be 72 inches as mention on the website but it was only 3ft. The box looked like it was a return, so are guess was that all the chain was not put back in the box. However ig that was the case, Wayfair should have inspected the Return and noticed that.