I am pleased with this purchase. While the mattress is nothing special (it is fairly thin), it is adequately comfortable. I love how small the footprint of this piece of furniture is, and that the arms have multiple angle options. It is perfect for the small office/study space I have tucked it into. It was easy to set up by myself, and looks like the picture. Shipping was smooth and arrived as predicted.

This futon works great for a nap or for putting up a visiting sibling overnight. I wouldn't ask either of my in-laws to sleep on it though!