I have never been so disappointed in customer service in my life. Do not buy from this manufacturer. If you need to replace any cushions or covers, you cannot buy them. The manufacturer will not sell anything individually. My puppy damaged a couple of cushions that need replaced and I was basically told to get bent even though I expected to pay for the replacements. Yes I did buy the warranty, animal damage is not covered. I will have to buy an entire new couch to get anything replaced. Zero out of ten recommend.