Pretty much what I expected.  I'm a big guy (6'2", 240 lbs) and the chair holds me well.  This is not a plush sitting chair.  Seat is rather firm, and upper back section hits my scapulas a little too firm which is why I removed one star (doesn't allow your upper back to settle into chair).  After a month of sitting in it, I don't notice it the way I did initially.