I love, love, love this couch. The complaints about it taking too long are to me absolutely not important. I was always kept informed as to the progress. I was called the week before delivery, the night before delivery and the day of. The gentlemen who delivered the couch in Michigan were so nice, cheery, professional and very hard working. I could not believe it when we unwrapped the couch it exceeded my expectations. Every thing about this sofa is solidly built. And even though I got a linen "slub" upholstery there is no thinness to the material what-so-ever. It is so soft yet substantially made and attention paid to every seam. The comfort of this couch is by far, the most comfortable I've ever owned. It may be the most comfortable I've ever sat on. I couldn't be more pleased with my purchase. It's made like a $5000.00 couch and I paid a fraction of that!