If I could give a 0 I would. We have had this sectional for three months and already the cushions are sunken into the couch to the point where you cannot even sit on one of the spaces because you can feel the frame underneath. When reaching out to customer service they proved no help because they claim there is nothing they can do past 30 days. For a sectional of this size and price I feel as though that is an unacceptable response from Wayfair.