The bed is very nice and easy to put together. The gas levers are very stiff when you receive them but once you have managed to get them to push down once they are fine. Only issue was receiving all the parts in one go. The bed arrived quickly but with no fixtures and fittings. I called customer service and they sent out all the bolts and screws but no brackets so had to call again to get the brackets. This was very annoying as we were without a bed frame for 2 weeks. The customer service team were very good to be fair but seeing as I have had an issue with all 3 things that I have ordered from Wayfair I guess they must be very experienced in dealing with customer complaints.