I’m going to rate the return process. When I ordered the Anslee model I failed to check for the remote. By the time I tried to cancel (within the hour) my order was already processed. I ordered another another Hunter fan WITH the remote. The two arrived together. An electrician installed the Hunter fan and it is was PERFECT. When I went to return the Anslee, I clicked its picture and there was my label to print off. As soon as FedEx processed the box, Wayfair texted to say that my money would be refunded in 3-5 days. How easier could it have been?  Great service!!