I rated this bed with only one star for several reasons. One, my bed was delivered to my back door, left in the rain,  the box was drenched and soggy. The bed sat outside practically all morning and part of the afternoon. The headboard and side boards were saturated with water all in the plastic. Just a total mess. When I called Wayfair about the poor delivery, they told me someone would  respond in 24-48 hours. Long story short, they offered me 20% off , then 30% off, but I wanted to return the bed because of the bad smell. The rep told me that I needed to find a box to return the bed. I think that’s the most ridiculous policy. I would not have been able to return the bed in the soggy box even if I had it, so how is it my responsibility to find a box, and set up a return with UPS. Not to mention that I tried to clean the bed to get rid of the smell.  I guess this will be my loss, but it will never happen again. Wayfair has a poor customer satisfaction policy.