I’ve just started on this bed frame since Christmas and the New Year have been enjoyed and survived. This is a 10 step assembly process with minimal hardware. The packing box was not damaged nor the interior box with the frame. But, on step one I’ve hit a snag. The headboard is designed to slip on the feet of the frame. The metal is bent in an oval shape and keeps the two pieces from connecting. We have a wonderful hardware store so I will see if they can fix it enough to work for me.