It wasn't easy but Let me tell you the customer service is great!. They are really nice, friendly and helpful... My first frame had a problem with its side and they sended me a new one in a few days... I did feel it was a bit too much to send me the whole thing again but i do appreciate it. It takes forever to build so if i were you i would pay for assembly.. it took me about 5 hours to build the whole thing... There's not that much space underneath as it seems but if you take lower part out and let it open to the floor you can fit a whole bunch of stuff down there