the product itself is fine, however the experience was well short of what I experienced recently with Sleep Country Canada for the purchase of another bed.  The assembly was quite involved (lots and lots of little parts) - and I consider myself to be quite handy (took almost an hour to put together).  The instructions need to be looked at very, very closely as the orientation of the parts change from page to page without any indication - so you can easily mistake which holes need to be used.  Given that the price point was almost the same for another platform bed I purchased from Sleep Country Canada, but SSC provided a SCHEDULED delivery time, 2 movers/assemblers, and did everything in about 10 minutes - I will repeat that experience next time.