This chandelier came with no instructions for installation, and the electrical connector was not something I had seen before.  We had to look up videos on Youtube to figure it out.  The chandelier itself looks great!  One of the lights didn't want to light up, and I had to loosen the bulb for it to come on.  I hope that's not a foreshadowing.  Since the product took so long to get and install, I really didn't want to have to wait for a replacement.  It came securely packaged.  Took about a month to arrive.