The packaging was 5 stars. Everything came packed inside of the headboard. 
Now the mattress itself
1. The frame is easy to put together. 5 stars. 
2. However, as part of the the frame there is a middle foot that keeps getting in the way. We have bumped our feet a few time. Would be good if the designers can inset this even more. 
3. The fabric on the headboard while good, is very rough, almost like burlap feel. Scrapes the knuckles while tucking the sheets. 
4. The foam padding on the headboard is minimal and hard. I wonder if after a few years we will feel the frame. 
5.  Color is as expected. Beautiful soft grey. 
6.  Good value for the price. 
Overall a generous 4 stars.