When the bed arrived, I was excited to set it up in my guest bedroom.  I start to unbox it and assemble the headboard.....and one side of the headboard and it's panel is either warped and defected.  The holes do not line up to put the screws in.  I flip the headboard on every side imaginable and still no luck.  I even took out the screws I did have it and re-tried. Still no luck.  I called and customer service offered me a replacement part or refund.  I took the refund.  I did not want to risk getting another defected bed frame. Terribly disappointed.