The first set of these came with a broken leg. One call to Wayfair and a new leg was on its way. Well, the second leg arrived and was the wrong leg! It fit into the seat, but the cross bar on the legs did match up. I called again, the customer rep was super nice and said we'll get that fixed and sent a replacement immediately. Before the end of the week the replacement arrived. Well...The screws that were provided in the original now did not match!! Holy moly!! On my third call to Wayfair the customer rep just laughed! She was apologetic and could not believe the comedy of events! She ordered a complete set of new stools as she was worried another replacement part would end up being another mistake. My two new stools arrived rather quickly and I couldn't be happier!!! Just what we wanted, they look great with our decor and are super sturdy! Thanks Wayfair- will definitely be back!!!