I had to return this rug, it is NOT the one shown in the photo, but a cheap knock off with feathery style fibers.  I tried to talk to customer service about this and they said that it was the image shown.  Despite showing them the very different nap from both my images and the one on the sales page.  In my images, you can clearly see that the nap is completely feathered and unraveled.  I have purchased so much from Wayfair over the years and been really happy.  This is the first time I felt absolutely compelled to do one.  Because customer service isn't going to help, then it's up to us down here in the reviews to do so.  Really disappointed.