The rug is gorgeous. I liked the choice of packaging. Wrapped in solid durable plastic. We see a lot a rain in washington state. So, it was protected by our weather conditions. It takes a few days to settle and flatten out but I expected that. Compliments the space I intended it to fill beautifully. 100% happy with the product, and estimated delivery was with in the time frame.  I appreciate the notification that it was out for delivery so I was aware to look it. I'm very pleased.