I've only had this dishwasher a few weeks. I've noticed that the dishes, silverware feel and look cleaner than from my previous dw. Love the 3rd rack and extra jets for the silverware tray. However, after only 1week, the upper tray slides out as soon as I open the door and won't stay locked in place while I'm loading/unloading. A service call has been scheduled but not yet completed. It's frustrating to need a service call on a brand new appliance.Good news - it will be covered by the warranty.