I am writing this review because I've seen only positive comments when that has not been my experience. We ordered two chairs in October and received them immediately. They were packed beautifully and the chairs look fantastic! One chair of the pair we ordered was defective and wouldn't go together. A replacement was sent and we were told to donate the original. Now, three months later...the replacement chair will not stay together either. The back of the chair slides into a bracket and ours pops out all the time. We are not large people and we do not treat the chairs roughly. Because the return window is 30 days, Wayfair is not helpful. It's very disappointing and I won't make this mistake again.