I bought this unit less than month ago, but plug was damaged in shipment.  Frigidaire sent me a new replacement within 7 days.  I love this model because it is the second one I have had.  I bought my first one 11 years ago.  I trust the brand and I know how it functions...it is easy to operate and set options and I sleep well knowing it is a Frigidaire. [This review was collected as part of a promotion.]