I am very happy with this product. It works like a charm. Just remember you need to prime it first before using it. The directions are easy to follow. There are seven preset drink options to choose from. Just press the button and the grinder starts grinding the coffee beans. The LatteCrema system allows you to make silky smooth foam out of your milk or milk alternatives. The size of this machine is rather large and takes up a lot of counter space. It also weighs 21 pounds. I would recommend this product to anyone looking for great tasting coffee choices with the LatteCrema system.