the ice maker is very bad.  we have a family of five and it's simply does not produce enough ice to meet our families needs.  samsung indicates that you can expect their ice makers to make roughly 100 cubes of ice per day and when you use the power freeze that's significantly speeds up the process.  we haven't had a technician out three times and despite everyone's efforts the ice maker is never come close to producing the amount of purports to be able to make in a 24-hour period.