The tray was smashed in a few parts, which, at first, made me believe it was during shipping. But the package was so, so sturdy that I realized it was probably supposed to look that way. It is a cheap cart, with a vintage look and I do not regret buying it, even with its small defects. I guess they pack it so well to minimize the chances to have it returned. Re-packing would be so painful that I would just keep it. It is cute, though, no doubt.