I think this is a quality product, well made and just the right size for us, The problem I found , was although I followed the instructions for chicken wings, used 1 table spoon of oil only , but when I cooked the wings at 400 for 28-30 minutes per instructions, they smoked , badly .. filled my kitchen with smoke .I am not happy with that. Next time will try without any oil. Other than that, it has worked well for frozen pizza and have grilled steaks also . Works well except for chicken wings in the crisper basket with oil.Will give it one more chance.