This machine brews excellent coffee, but the equipment is cumbersome. Hard to get lid off the coffee pot to clean or fill with water. Doesn’t loosely hinge. Is fixed and secure on the pot. Pouring spout is tiny- takes forever to fill with water. Filter is small so if you brew 12 cups - it makes a complete mess - filter doesn’t have enough space/ isn’t deep enough for grounds and liquid to steep and filter properly and it overflows all over everything.