It's a little soft for me, but I am adjusting to it. It's comfy, but just a little softer than I thought for a medium. However, that could be my preferred taste. I love how it arrived rolled up, as I would never have been able to get it up the stairs flat. TIP: Don't open it up until you have it on the bed as it pings open and then you will be flailing about trying to drag it on the bed. Pop it in middle of bed rolled up then remove the constraints.