Exactly what I expected and better.  I was worried about the softness, having inadvertently got something else that was hard-as-a-rock and never softened.  However, this chair is nice and cushy, comfortable right from the start.  NOTE : The measurements online have some inaccuracies, but this was obvious because "total width" didn't match "seat width."  Total measurements should be : (approx) TOTAL 31.5" H x 23" W x 29.5" D (back has slight lean and slight curve).  SEAT 17" H x 23" W x 19" D.