The product works great. i'm a bit mystified though about how th plastic bracket and its design. Although i was able to get it to work [mostly] it does get loose sometimes and i have to remount it with the screws and rectangle washers that hold the bracket down on the toilet. i couldn't see another way to mount it after reading the limited instructions so I'm 95% sure i have it mounted properly. just a bit weird to me. other than that its a great product and matches nicely with our model.