This coffee maker is amazing- from hot coffee to cold coffee it is always spot on and down in minutes. All the bells and whistles on this one!! It can seem a bit overwhelming with all that this quality machine does, however, the manual is well written and easy to understand including helpful pictures! The only area that seemed confusing was the “hard water strip tester” as the scale they offered was not color coordinated to match the test strip. Other than that- I highly recommend this product!!! [This review was collected as part of a promotion.]