Mattress unwrapped and on bed and I realise it isn’t like the picture shown! I had problems with original mattress ordered as was sent wrong one twice but Wayfair did give me a generous gesture of goodwill for inconvenience caused. Despite the great customer service I am very disappointed to have yet another wrong mattress. After a number of phone calls the problem has finally been rectified with the wrong mattress collected and the correct one, very speedily delivered. I now have a lovely, new mattress and am looking forward to a good nights sleep.