Awful. We’ve used a portable AC for many years and wanted to upgrade to one that would be more aesthetically pleasing and a bit quieter. This unit has been a nightmare; we purchased THREE between spring-summer of last year and only ONE is working. Multiple issues have included units not working upon initial delivery, blowing fuses (yes, surge protectors have been used and outlets have appropriate power supply to support an air conditioner, as they did with our prior model without incident), loud noises coming from the unit, error messages stating the machine needs to be drained that persist after emptying, and the list goes on..
Wayfair customer service and the manufacturer have been wildly disappointing. Save yourself the headache and do not purchase, especially from Wayfair.