If there’s an issue, DO NOT bother emailing the company like it says on the manual- just return it to wayfair. They gave an extra piece and omitted another, so installation was stalled. I emailed the company per the instructions, it took them 20 days to supposedly ship the missing part. It’s been 2 weeks and per the DHL tracking, they STILL haven’t actually dropped it off and it’s still in China. Huge waste of time, check your parts first and just deal with wayfair!