Received in perfect conditions.  As others have said, and I had to do it.  Open and put outside to air out and let the memory foam expand.  After 1 day, our dog Belle (Golden Retriever...110 lbs) LOVED it!!!  She actually lays down and then starts moving her body around to get it just right for comfort.  It was quite funny to watch her.  I would highly recommend for comfort, size and price.
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