Purchased the Rockinham Chair for my father inlaw, on receipt and after removing from box I noticed that there was a pin retainer missing from one of the motor rams , this would not have fallen off in transit, so I assume it was missed during assembly.
I used a key ring to secure the pin in place and it works fine.
As for quality, I would say for the money its great, I would like to see the cup holders secured better as they feel loose, however I wouldn’t recommend them for holding drinks as you could forget while tilting the chair forward and possibly tip your drink.
I would like to see some decals on the tilt and recline remote, I feel this would help the older generation a bit.
The chair does feel soft and comfortable.
Easy to assemble, so for the money I would recommend this chair.