The base is heavy so needed help to assemble. The adjustments and heat are wonderful. Very comfortable even though a bit stiff at first. The adjustments make up for it. The fabric is soft. Dark grey is lush color and better than it appears the photo. Surprising how the adjustable head rest is a must have now. Supports back hips knees shoulders and neck. Massage and lift feature works well. Not used much yet. Extra foot rest length is nice. May be a bit short for a tall person though. I'm 5'3" and not ready needed. I'm happy with the purchase and the price and received more than my original filters including easy access to the charge port.