I love this toaster I received complimentary. This toaster works so well and is very fast. It is a even toasting on my bread. It has a bagel setting and the dial makes it darker. I conveniently remove and discard crumbs from the toaster. The slide-out crumb tray catches crumbs so they don't end up on my countertop. This is a brushed stainless steel toaster automatically shuts off at the end of the toasting cycle even if toast gets jammed. I toasted breads, waffles and English muffins. I love it!