This hall tree is functional and looks great. I love having a place to catch things right by the door and with all the hooks, drawer and cubby there is plenty of space. What I don't love is the "bench" it doesn't seem very sturdy and is pretty low to the ground. I already had someone who didn't feel comfortable sitting on it because they didn't want to break it. For me, that's a flaw. Also, the anchoring system didn't work for us because of our baseboard... so we had to add some wood behind the metal sides so we could still anchor it to the wall while keeping all four feet on the ground. It did take a while to put together, but the only difficult part was the drawer. Ours also came with a scratch right on top of the bench. With all that said, we are still using and enjoying it. Just don't expect perfection.