We have this faucet and experience a number of problems. First, the water runs out and a few drips run backwards under the waterfall head, causing build-up and water spots. Second, you cannot put the hand-held shower head back in the cradle immediately because it dribbles profusely for a few minutes down the hose and onto the base of the fixture and creates a giant mess. So I find this to be a very dysfunctional unit.