We have these in all 4 baths. We also have the matching bath accessory hardware. However, we continue to have issues with one of them loosening itself. Perhaps just a defective one. However, our builder installed them for us and I do not have the paperwork/packaging for the item...the issue was not present immediately, but started after about 2 months of use. Could someone please contact me with company info so I can inquire about the issue further?