I hired a handyman through Wayfair's service.  He used a power drill to put together the bunk bed, even though the instructions said to not use power tools.  He broke one of the posts, and I had to reorder replacement parts which took two weeks to arrive. When they did arrive, I discovered that the handyman had me order the wrong parts. I did not bother to have him return. I won't be shopping at Wayfair any more, and I certainly won't hire Handy services again.