The chair looks great and feels sturdy. I am not, however, impressed with the color. When I ordered it in "taupe". Upon taking it out of the box I thought, "oh no, they accidentally sent me the grey color." I emailed customer service to ask to exchange the grey chair for the taupe and was told that taupe is a shade of grey with a hint of brown with no option to exchange or apologies for my dissatisfaction. This chair has no "hints" of brown and is certainly not taupe! It looks nothing like the provide taupe color swatch!!