this cooktop broke after 2 years. they sent out 2 companies as a “1 time acommodation” both were terrible and had no clue what they were doing. after 3+ months and them approving an exhchage 4x, i still do not have a cooktop. its a contiounous circle of horrible customer service.  ive been told the exchange is coming for months now and everytime i check up they say they cant do it and try to give me some ridiculous prorated refund. my kitch was designed around this samsung package and ive had issues with 3 out of 4 of my appliances in the first i would never recommend any of these products to anyome and pray that no one will ever have to go through this process that i have. dont ever buy this product or any of these appliances! i promise you will be dissappointed. 10k package of junk!