The first challenge was making the order.  It took several attempts before it allowed me through.  Then the next misunderstanding was having my payment re-deposited back into my bank account confusing on whether my order was cancelled.  Then when the delivery man came, I was home at the time but the fact that he would have left it outside on my door step, confused me again.  When I finally got the cage, The instructions would have been easier if the items were numbered. The cage itself was excellent, it's nice and secure and there is plenty of room to get creative and allow a lot of things for the ferret to do.