So far happy with the product quality, BUT, the specs indicated "Country of Origin - Made in USA of Imported Materials", which is why I chose this umbrella vs others which were a bit cheaper. Yet, the box it came in stated "Made in China" in large letters. Also, the crank states UP with a red arrow pointing clockwise and DOWN with a green arrow pointing counter-clockwise. It is actually the opposite. When closed (down?) I cranked endlessly "UP", then reversed and cranked "DOWN" to open it (up?). So the best I can do is 3 stars.