This product was delivered directly to my Granddaughter who will be having a baby girl in January.   When she took it out of the box last night, it had scratches in several places.  To say the least, she was so disappointed.  I called Wayfair and talked to a very nice lady in Customer Service.  She assured me that Wayfair would fix this problem.  She immediately put in another order to ship my granddaughter a new changing table dresser.  She also told me that my granddaughter could trash the one she got, or put it together and donate it to someone needing a changing table.  She was wonderful.  Wayfair's Customer Service is awesome.  I definitely will be ordering from them again.  

Pros: Great Value, Nice piece of furniture and very easy to assemble.
Cons: Only the scratches, but a new one is on the way.   I do hope it will be packaged better.