Love this bud vase, however the first one I ordered had a couple small areas that looked cloudy. Tried to wipe off with clean cloth, to no avail. Noticed small scratch later. Called and spoke with customer service. They were very accommodating and sent a replacement which unfortunately had more areas like the first vase. Decided to keep them instead of trying a “third time”, as I really liked the shape and size of vase and hoping the flaws won’t be noticeable when I add water and the actual flowers in it. Not sure how these vases got through quality control area. Maybe it was a fluke as I have other very nice items from Vietri that had no issues.