I "tolerate" this refrigerator but had to get one quickly as my beautiful 14 year old Whirlpool black/stainless one went out.    I use crushed ice all the time, full size pieces come out at times and the tech has already been here.  I dislike the flimsy plastic, typical in the industry I guess.  And this is supposed to be top of the line GE Profile.  The LED lighting is great, however.