When we first started putting it together, we saw a few appearance issues but kept going. Then there were issues with parts lining up etc. When the piece that the knob fits on was too far over to work right, I called Wayfair. They were great. They sent us a new one right away. The second one still has a couple issues, but we decided to just deal with it. If you’re looking for it to be a pretty piece to look at, go for a more expensive one. This one is fine for the price.