The chair itself is beautiful and comfortable. But shipping was delayed twice, arriving later than anticipated. Wayfair customer service was not helpful at all. When the chair finally did arrive, it came damaged. At the back of the chair, there are several large holes in the fabric and the mesh fabric underneath is torn. It was packaged well so it seems like the chair was damaged prior to shipping. Considering the price of this chair and all the positive reviews, it’s extremely disappointing.