I love the soft upholstery and the smooth glide for reclining. The seating fits the head, neck, and foot extension for both short (5'2") and taller (5'11") people allowing good support. The only area I haven't been attached to right away is the excessive lumbar support. It is soft so I'm hoping it will settle to my back but since I have a back weakness in my lumbar area it feels as though the cushioning is pushing my back forward. Otherwise, I love the price, comfort, and look of this sofa recliner.