Very pleased with our fireplace unit!  Was worried about shipping, and other comments about damage.  We did have some minimal damage as one of the doors came loose in transit.  We have some woodworking skills and were able to repair ourselves without asking for a replacement.  The front face is hardwood, but many other pieces are chipboard so easy for damage to occur.  While the stain application was sketchy on many pieces, the visible end product is very eye appealing and fits our home well!  The fireplace unit is very nice with many custom looks and heat, with a realistic look.  All in all we are pleased with our unit, but be aware that things can happen with the shipping process.   Due to the current conditions and the delivery team only allowing front door delivery, keep in mind the unit is VERY heavy and will require a couple strong people to move into the house for unpacking and some small assembly.