I've had this chair for several months.  It is very comfortable. I am a sturdy plus size lady and the size of the chair is perfect for me.   Still looks like new .  Everyone comments on how comfy it is.  I love the side pocket that I keep the remotes in.  Massage is not a hard massage, but it is so relaxing so I frequently drift off to dreamland. The upholstery, a deep forest green and is so soft to touch. The only thing I wish I had gotten though is power recline.  This chair is manual, reclines easily and easy to sit back up but I am a little unstable walking so getting the footrest all the way back in is sometimes a little difficult for me.  Over all though, it's a great chair!