I've always loved Ninja products! Great quality, innovative features. They have always hit the mark. I was really excited about getting their coffee maker and was not let down by it. Why is Ninja the o ly company out there that makes kitchen appliances that are affordable, reliable and easy to use?! Set up was easy, using it was easy, cleaning it was easy. Makes a fantastic cup of coffee. Looks great in my kitchen too. I'm guessing this thing will last forever just like every other Ninja appliance I have. The only way it could be better is if it came with a robot that actually brought the coffee to me!!!