Item arrived promptly.  Packaging was easy to open but item was adequately protected.  Mattress was exactly as described.  I bought a folding wood base to sleep off the ground.  In that configuration it could use a little more thickness to be comfortable so I added a memory foam topper.  If used directly on the floor I find this to be very comfortable.  I love this is foldable for easy storage and the cover is removable and washable.