Wayfair Customer Service is the ABSOLUTE WORST!! THE WORST!! First - I was given A Delivery Date - then was notified it would earlier - just to have someone call me and say ‘sorry it didn’t fit on the truck and will now be five days later than the original delivery date’…wow - okay….I contacted Customer Service and was told they would email me a coupon for a later purchase …. Never Got It…THEN - This sofa that I just purchased within the last three weeks is not 12 less so I asked for a refund in the price difference… sorry - NO - you only get that 7 days from purchase price … What Retailer doesn’t give at least a 30 day price concession….So Disappointing… BTW - the sofa is more yellow than in the picture but no sense in complaining as I know what the answer will be … ‘uh-sorry ma’am, go F yourself!’