Aesthetically the couch is gorgeous. The main cushions are a bit stiff, hoping that they will soon get softer. The Ottomans do not connect and do not stay put. I’m looking for a solution to that. Shipping was horrific, receive product for almost a month later even though I was told by customer service that seven were in stock. Overall I give this product a four star. ( shipped in four boxes and was easy to assemble)