I was really excited to receive this patio set and, when it was assembled, it looked amazing under my gazebo. However, the back is extremely low making it VERY uncomfortable to sit and lounge for any period of time. I inquired on how I could return the set or make it right in anyway and was very dissatisfied with the response I received from the customer service department. It was very generic and not caring at all about my situation. Even though they would provide me with a 'free' shipping label, I would be responsible for the shipping cost, not to mention having to disassemble the set and try to get everything back in the boxes. I've always been happy with my purchases from Wayfair and if I ever had an issue with anything, returning items was always straight forward, they also would do anything to make it right. Unfortunately not in this case. I would NOT  recommend this patio set if you're looking to sit and relax for any period of time. Your back will not thank you for it.