I just ordered it last week and it came within the week with free basic shipping. It takes 5 minutes to put together and comes with simple directions. The poles are aluminum and the caps on the top are plastic. It looks sharper and more expensive than it is. The finish is nice and it came wrapped and in a huge box. I'm glad because there were no scratches or dings. I'm really excited about it, not sure why lol. I think you can manage 4 shoes on the top rack