Chair was delivered to us a little damaged.  Box was not damaged so I believe the problem was during manufacturing/packing.  I am rating the delivery condition of the chair and not the craftsmanship.  The chair is constructed and rated for big and tall and I don't have any problems with that, but the fact it was delivered with broken plastic pieces (cosmetic) underside was not expected.  We kept the chair, but it does carry weight on my review.