It came missing a part. I had checked all my parts ahead of time but didn’t count all of the poles. Plus, one part was already installed leading me to believe that they actually sent me a used one. I didn’t realize until the electrician was already here so I had to pay for the electrician. When the electrician was here I called Wayfair. They said they were willing to send one out to me so I accepted. Electrician was able to install the first one using part of an old light of mine and taping it together. I called wayfair the next day to cancel the second shipment. They gave me a 30 refund on the original. It turned out that the second shipment had already gone out so now I’m responsible for getting the large light back to the UPS store during the holiday season with my three kids in tow. I don’t think that 30 off was a very fair discount.