I’ve been using it for 5 days now, although it’s really pretty, it sat really low for me so I had to order a new cylinder so the chair would sit higher.  Also, it’s not as soft as I would like it.  Although the pillow is a good idea, would be nice of the pillow strapped to the chair otherwise I set the pillow to the side and forget to use it.  I do really like the foot rest just not sure this is my working chair for the next couple of years.  I work from home so support is really important to me.  I really want to love it but just can’t.