My initial order got canceled during processing as the stock was low, so was on back order, but came back in stock months earler.  Got notified, ordered, called customer service to see if they could honor the sale price of when my order was canceled, and they gave me a customer service discount instead.  Was very appreciative, and am typing under my lamp proudly assembled by moi as I write this note.  Very pleased overall, even despite the initial cancelation.