Shipping was on time and delivery called about 20 mins before arrival on the date promised. The delivery guys were courteous and brought one large heavy box inside my home (please tip them). It took my husband and I about 3 hours from unboxing to full assembly. Very sturdy set, very nice in person. Tip-Use your own tools- we used a drill for the screws, a socket for the bolts, and a wratchet with a 4 mm attachment. The tools that came were sub -par. The directions were just okay. When you put the chairs together understand some pieces are marked left or right but directions do not indicate what side of the chair is left or right. So, when building we figured out the left side is as if you are looking at the chair (not sitting in the chair). Overall very pleased for the price and quick shipping!