I debated for 6 months on chairs for our new farm table.  I wanted solid, tall, comfortable chairs and these are just that!  They arrived pre-assembled and packed nicely.  It would be better if were wrapped in plastic first.  As, we live in the country our UPS driver is on gravel roads all day before he gets to us and chairs were very dusty but cleaned easily.  A spindle on one chair was bowed and was not comfortable to lean against.  I emailed customer service and immediately received a reply (after regular business hours) that a new chair was being shipped out. The only complaint that I have is when the chairs were assembled- the holes where some spindles insert and nails tacked in were not cleaned up and re-stained.  So,  there are some bare wood areas.  Probably not noticeable to anyone but me; I used a stain pen to fill in and that worked ok.  Overall a very nice chair for an un-beatable price.