The chairs themselves are very nice-sturdy, great detailing, color was as expected. I am using them as accent chairs in my living room. The box arrived very well packaged with lots of extras to ensure the chairs were not damaged. The 3 star rating is a result of the assembly process. My husband, who is a mechanic by trade, struggled mightily to get these chairs together due to the shoddy craftsmanship of the pre-drilled holes in the individual pieces. He ended up drilling new holes and it took several hours to put together 2 chairs. Great chairs, just be sure you have an "expert" on hand to assemble them.