Well packed. Fast shipment. No damage. Chairs look like pics. They are white but more off white than snow white. Legs are wrapped in the faux leather. Purchased 6 chairs to put around drift wood table. Sat in one chair for a full day while I worked. Not plush but not hard either. Comfortable enough. Faux leather does not look cheap. Stitching good. No assembly, chairs are level, nothing wobbly. I’m satisfied with the purchase.