Great transitional-style chairs. Easy to put together (my 14 and 12 yr old kids assembled). Firm but comfortable. Delivered within 3 days. Only issue was not enough hardware to put the last of 8 chairs together. I called customer service--they offered to give me a credit if I wanted to go out and purchase the hardware on my own from a hardware store. (I needed chair for Thanksgiving). This would've entailed me taking apart a chair and trying to match up on my own. Not worth the bother so I'm waiting for a delivery of additional washers/screws. Customer service is really great!