I've had nothing but issues with ordering/receiving/returning a quilt and pillow shams. 1st they said the quilt and 1 sham was delivered and they weren't. Was told to wait a week to see if it showed up, it didn't. Had to call and get the 3 items re ordered. The quilt showed up 3 weeks later. Was the wrong color I needed. Returned it at UPS was told I would be charged 14 something for the return. And canceled the pillow shams. Looked at my balance on line for the return charge 14.62 of course I couldn't pay on line so I called. I was told I owed 300 and some. Had to talk to 2 people I couldn't understand and was transferred to someone else.This person took all the info leading up to this circus.So I'm waiting to hear from the Finance Department 5 to 7 business days to see if all this refunding went through. Wanna bet I get charged a late fee? I'll never order from Wayfair again.