The tree arrived with 3 broken ornaments. Wayfair tried to get me some ornaments, but they were not available. They informed me that they were sending a new tree at no charge to me. The second tree also arrived with broken ornaments, Wayfair has been outstanding. The tree is beautiful and we are happy with it. The problem is with National Tree Company packing in a cardboard box with no packing. Great product. The Star also lights up. The broken ornaments are not noticeable when tree is lit up