Placed my order on May 06, 2014.  Received by bed within a week.  The setup of the bed was super easy and the bed looked nice.  On night #1     I crawled into bed and the center support beam began to crack and did break.  (I weigh 175lbs and I'm 6'3")  I emailed customer service the next day.  They apologized and said they would send me the new part.  56 days later they said they were ready to ship.  So I finally got the part a few days ago and today 7/30/2014 I decide to fix my bed!!!  

The new part is too long and is not compatible with the other parts associated with the support beam.  So I've owned this bed for exactly 79 days as of 7/30/2014 and I've used it ZERO times.  While the customer service has been polite and very responsive they have done nothing to get the problem fixed.