I was so excited when I ordered this bed, it didn't bother me that it took over a week to get here. Though when I opened the box, one of the vertical bars was bent and not connected to the bottom bar and there were some scratches on the railing. Not a huge deal because it went back in place easily and the scratches happened to be unnoticeable when it was all set up. Speaking of set up, it was super easy and took less than an hour.  I'm really happy about the height and color of the bed frame, and the style is exactly what I was going for in my master bedroom!