Luckily the item is ok but you really need to work on your delivery service. This was left outside the garage on the day the rains from hurricane Ida hit the northeast. We have a covered portico over our front door but apparently it was easier to just drop it where it would be completely exposed to the torrential rains. The cardboard box was soaked through and the item itself was even wet. I dried it off and it’s fine just letting you know. This is not the first time it’s happened.