Love the look of this chandelier. It really elevated the look of our dining room. Good quality and easy to install. Three of the shades were dented badly enough that I requested replacements, which I received within a few days. The replacements were packed much better than those shipped with the fixture, but they don't match the originals. The wire frame/mount part of the shades are angled differently. So I just requested MORE replacements, which I'm waiting to receive. Wayfair does make it easy to get replacement parts.