Our first dresser that came was broken and unusable. Wayfair quickly ordered a replacement to be delivered and for the other to be taken away. The new dresser is perfect, with not even a scratch. The handles feel secure and it actually holds more clothes than I thought it would. The only reason I didn’t give it 5 stars is the drawers were hard to get open the first time to put the handles on, and it was a bear to get out of its box (though of course the packing materials help keep it safe). The drawers also do not close all the way unless you push on them with some extra force. But overall a great buy that I’m happy with. And wayfair’s customer service gets 65 stars!