Looked for months for quality chairs to go with a  kitchen island and decided to take a chance on these counter height chairs. We were a little disturbed when they arrived with a hole in one side of the box, but once we we saw how well they were packed, any concern vanished. All parts and hardware were there - nothing missing. They are sturdy, comfortable, and actually don't look that distressed like the description mentioned. This was our first furniture purchase from Wayfair and  won't hesitate to order from them again.