This was my fourth rug purchased from Wayfair.  I should have know there was an issue when a rug of this size came in a small bag.  I tried endlessly to flatten it (steam, mist, pull, weights on it, etc) and after 6 weeks, it still has large buckles and looks horrible.  It is very cheap quality.   I attempted to return or get a refund (I would have tried another rung from here) but got nothing, but "I'm sorry".    I will be taking it to the dumpster today.  Be cautious when you buy rugs, especially if they will be delivered in a bag!!