I had a horrible experience with the delivery process. The lack of communication and level of customer service from most of the Wayfair team was extremely frustrating and left a lot to be desired. There were a few exceptional associates, but that only made me wonder why the others were so ineffective. After being delayed, “lost”, then delayed again the order didn't arrive until 4 weeks after the expected delivery date. 

The bed is beautiful and great quality. Easy to put together (did it all alone). The upholstery and padding make it soft and cozy all around but with a very clean, modern and minimal look.