I love this chair. In fact, I've bought three. It's true that things things are very firm, but they soften up over time and regular use. I push together the three chairs if I need a couch, but usually keep them separate. Right now I have one as a chaise lounge, one as a bed, and one as an ottoman. My neices and nephew sleep on these when they visit and they claim to love them. Multi use furniture is the best kind of furniture!