I’m so disappointed in this stand. The bolts used to put it together drag across the floor and will scratch the floor because no one thought to recess them into the particle board. 
The jute scratching rope fell off three days after I got this stand. I’ve had to cut an indentation in the middle of the gathered rope to accommodate ( yes you guessed it ) another bolt head that the company didn’t allow for. I WILL NOT be ordering from these guys again. 
I will say that the design is also an issue. The cat can’t get from the mid level to the top because they’re flush and there’s no ladder. If the mid section was a bit larger the cat could jump up but it’s the same size as the top and he finds it difficult because he has no line of sight and doesn’t trust that. This. Was a waste of good hard earned money I’m afraid.