Sorry for late review. Wanted to give a little time. Pretty overwhelmed. No I’m not easily pleased. A friend sorted it out, 3 days later bingo. I’m quite tall needed a mattress that would be easy to get up, also a quiet one. So great ty.
I do have Rheumatoid A, Fibromyalgia, not forgetting lower back issues. just old bones! 
Love the way it’s spot on with the memory foam and pocket springs. My friends and I have been turning and rotating every week. One said OMG it’s so hard. It’s not it’s in between. 
If you’re alone in bed -) , start off sleeping in the middle, then right, now on left. I’ll continue to do so.I was sceptical  because I’ve had Millbrook beds for the last 3 decades. Not in my budget now. I’m very happy so far. Forgot to say with any bed a mattress topper is essential!! I feel like princess and the Pea!
I still want to purchase another 12  but it’s gone up in price. White Noise you’re doing great not forgetting Wayfair from order to despatch thank you.