We absolutely love our counter oven, we use it for air frying, the baking function, and every day toast or bagels! Quality is great - consistent heating element and comes with a few different inserts (cookie sheet, tray, air fryer tray). Fits a 9x13 pan which is excellent too! We use this thing daily and have yet to have a complaint other than it being so bulky on the counter but that’s to be expected for what it’s capable of! It is quiet which is another benefit though to outweigh the size :)