I was hesitant on purchasing this unit due to the reviews of not having the right plug. It fits a standard outlet- no issues at all. It was very easy to install. You do need 2 people to lift it into the window, but after that adding the foam was quick and there is no need for that 2nd person. It definitely is quieter than other window units, but I wouldn't say its "quiet." I'm glad I purchased it instead of a regular window unit - not as bulky and doesn't take up the whole window like regular units and its not as loud as others either.