I was very excited to try these pillows. I love that they can be adjusted by removing some of the gel foam out of the pillow if you like a firmer pillow.  Upon first glance they seemed amazing, however, the issue happened when I upzipped the inside to remove some foam.  I was shocked to find pieces of plastic all mixed in the foam (see pictures in review).  I am not sure if that is normal with foam pillows, but it isn't something that I am comfortable sleeping on nightly.