Very happy with the service from Wayfair. Was delivered on time and in great condition.  This is the second Danby air conditioner I bought. The previous one was a 12,000 BTU and went down to 17 degrees Celsius. I figured this 14,000 BTU I bought from Wayfair would get more cold and work to cool down a little bit larger area but it only gets down to 18 degrees Celcius and seems to be about the same as my 12,000 BTU.  For the great price Wayfair sold it for it was still worth it.