Wayfair has the worse customer service and delivery service 
I order this 4 in 1 microwave and received it quickly but it doesnt work.
There are dents in the back of the unit.  I didnt bother with calling wayfair due to having trouble with a couch and stove prior.  I have been waiting for my stove to be delivered since late December.   It is Jan 11th and Ive still not received it.
So needless to say I called Galanz personally to get help.
Im not happy because I bought a new unit and Ill receive a refurbished unit.
Im so unhappy with Wayfair 
Be cautious when buying from this company.  Once you buy stuff from them they are impossible to speak to a live person, they have multiple ways to deliver your goods and expect you to reach out and make arrangements with those individual companies without telling you this information and the customer service is the worst Ive ever encountered.