I've owned a Lifetime 6 ft adjustable height table for about 10 yrs. Great sturdy table with great features. The 4 plastic feet have its advantages and disadvantages. These feet protect sensitive floors from being scratched.  However, they are plastic, degrade, become brittle and break over time. Which leads me to this review. All 4 plastic feet finally broke. I went to the Lifetime website, mailed photos of the table, model info, defective parts and a brief description of the problem. Heidi in customer service quickly responded. She thanked me for being a customer, apologized for the problem, and sent 4 new replacement feet at no additional cost to me. Now that is customer service! Thank you Heidi and Lifetime for providing a great product and understanding what Customer Service is and means.