while it's advertised as reversible door, 3 technicians already came to my house and they are unable to swing the door.  i just called samsung and first they told me you can't swing the door for this particular model but when i told them their website advertises otherwise, they changed their story.  in both cases, they told me its not their problem and i should contact the store.  beyond disappointing.  i will never purchase a samsung product again.  nonexistent customer service.