I've used this carpet cleaner once and it was truly as easy as they said! I shampooed my carpet and went over it a couple of times with just water and then dried it. Thanks to my anxious dog barfing on it, it was time to put it together and try it out. So easy. I'll be reaching for this handy shampooer again and again. My carpet was so soft and I didn't cringe when my twin grandsons played on it. It wasn't complicated in any way and if I can use it, anyone can :).