I originally used this toaster at a vacation rental in Marathon and really liked it.  I like all the choices for light to dark with numbers instead of bars like I had on my old toaster.  I like being able to boost the toast a little higher to remove it from the toaster without burning my fingers.  The crumb tray is easy to remove and clean.  We keep our sliced bread in the freezer and using the defrost button and #1 setting is much better than microwaving it like I used to do.  Very happy that I bought this toaster.