I have no complaints! Boxed arrived damaged and half open (not Wayfair's fault) but due to the way the manufacture packaged everything, I miraculously wasn't missing any hardware! Our bay window is a bit unique, we ended up having to go rogue on the directions to fit our needs, but they were easy to follow and can be modified to accommodate an array of bay window shapes and sizes. I definitely recommend. Why did I wait so long to buy this?