This plant arrived as pictured, very large and healty.  The packaging was excellent and prevented any soil spills.  It was a Christmas gift, so it had to be ordered during winter.  It suffered some leaf damage due to shipping during cold weather (not the nursery's fault).  It did have a population of gnats, though, which is pretty common for greenhouse plants.  Use a gnat drench or yellow sticky traps.  Overall, very satisfied.