Disappointed because the knife sharpener was missing. Unfortunately, I read the reviews after I purchased the knife set, and noticed that others had the same complaint. Tried calling Mayfair and got tired of waiting for someone to pick up the call, so hung up. I understand that times are different, but because so many people are buying online, perhaps it would be a good idea to add more people in Customer Service? Will try agai today when I have an hour to waste.