I bought this machine a month ago and couldn't be happier with the purchase.  Out of the box, it is quick to learn and use and makes a cup of espresso that rivals that of a chain coffee shop.  

The product is very well built and small enough to fit in a coffee space next to a coffee maker.  It has all the features one could ask for in an homemade espresso machine, it is simple enough that the average person can work with.  From locking in the grinds to the end product, it can be completed within 60 seconds.  Really the only negative to this product is the sound.  It can be rather loud when it is first brewing and heating the water.  However that is literally the only negative I can find with this product!  I would recommend this to anyone who enjoys coffee!