I purchased this as a gift for elderly my father for Christmas, so he could relax and enjoy the fresh outside air. We can not put up for a couple months (weather) so I will update my review then. As far as the shipping, it came quickly (fed ex) and in good condition. e have opened the box and it looks to be well made and all parts seem to be in box. I have to call because I don't see mosquito net. Thought it was supposed to be included. (not sure). All in all so far it looks to be just what we wanted for him. UPDATE: He decided he was tired of waiting. He assembled this by himself in less than 3 hours. It was quite easy. Instructions say it will take 3 people. He’s 70 and did it himself, with two ladders.