We bought this toaster mainly for the brand and the color. It looks good in our kitchen. The problem with the toaster is that it toasts darker than we like it, even on the lowest setting. We decided to keep it because neither of us wanted to be bothered with packing it back up and returning it. We will just have to be aware when we use it and pop it up sooner so that it's the right toasting that we like. [This review was collected as part of a promotion.]