We purchased the Griddler about three months ago. This product is easy to use and does a great job cooking our meals. We use it about every night and sometimes at breakfast. We especially like the ability of using the griddle or the grill-panini. The  removable plates are non-stick and easy to clean. The optional pancake plates make it even more versatile. Controls are easy to use and temperature controlled. Needless to say it was money well spent.