I love this tile! It is beautiful, not a single one found to be broken so far in shipment. Took about 2.5 weeks to get it, is shipped through freight. There was a little confusion about the delivery but the freight company's contact info was provided so I was able to call them directly and confirm the details. This tile is so different from what you can find in stores! It is going to make our black and antique brass master bath feel so opulent!