The chair arrived in 2 boxes which immediately told me assembly required, but not an issue, until I opened the boxes and there were absolutely no instructions. With me and my husband, assembly wasnt too difficult and took very little time. The power cords took a little longer to figure out, but we were also able to get that done. The chair is comfortable, but not the kind of chair you want to sink into to binge watch your favorite shows. The massage is more a vibration, but the heat feels nice on a sore back especially on a chilly night. The color of the chair is the big winner, pushing a one star to a two star review! Its a deep gray with a bit of a blue hue to it. Just beautiful!