This microwave is simple and easy to use - which is why I chose it. Also it is quite pretty. The chrome finish and the shiny aqua top are beautiful. That being said, this machine could use a few improvements. Firstly, the button on the bottom right, which is pressed to open the door, is stiff. It requires more effort than it should to press hard enough to open the door. That is annoying. Secondly, although this chrome finish is very pretty, it is advertized as finger-smudge proof, but in reality it is not. Thirdly, I didn't notice this when I researched the device, but there is no "express" function. You cannot hit a "1" or a "2" and then start. You need to set the minutes the long way. That is a small complaint but worth noting. Otherwise, the microwave has been running smoothly and reliably, and we will keep it.