I have only had this Item for 10 days, so can't really give it a fair assessment. But when I plugged it in, it started to run. Out the front door. Last time I saw it, It was half way down the block and I'm too old to give chase. But I do hope it returns because I personally like the features and GE have always manufactured good products. Because of short ownership, for now, I'll post 2 and 1/2 stars and reserve the other 2 and 1/2 for when it returns.  I have received this product through my Northern CA utility company exchange program.