This is our second Cuisinart Grind & Brew. Our first was not a burr grinder but it lasted over 10 years and we loved it. This one is great but does take some adjusting to achieve the strength of coffee you like, you can adjust the strength with both the button for strength & playing with the setting for number of cups. I have found adjusting the number of cups to less than the amount of water in the machine & keeping the strength button on strong works best for us. I clean the grind chute every time I add beans, it does not take long at all. After just over 2 months, I have not had any problem with the heating plate as some reviewers have but I usually turn off the machine after the first few cups. I hope this one lasts as long as our last one but will definitely continue to purchase cuisinart coffee makers!