To start.. 

Wayfair did not correctly send my address over to FedEx, so on the original shipping date I had to call and get that corrected. They said it would delay it 24 hours, I said that was fine. The next day, they had an "operational error" that would hold it up to be delivered the next day. The delivery date comes and it says it has been "delivered" and signed for by someone who does not live with me and has a completely different name than what's on the order. No pictures of where it was left, no details at all. Just "delivered". I come home, no boxes. Someone was able to steal my couch and now that they are sold out, my next challenge will be fighting with wayfair for a refund. And then I'm back to the couch hunt that I thought was over.

Was very excited for the couch, but unfortunately you cannot trust the people wayfair puts in charge of you receiving your items.