After reading the reviews I wanted this couch, except that it was said to be as hard as a rock. My husband likes couches on the harder side and some said it was comfy. I know how some are with reviews so i gave it a chance. After receiving it I got home from work and realized that it had some holes where it was not sewn together. I called Wayfair and they gave me options to return get a new one or have it fixed. I opted to get a new one. They let me keep the fist one so I wouldn't be out of a couch and upgraded me to full delivery and set up in my room of choice. The new couch came in perfect condition and the delivery team was GREAT!! It is very comfortable. It is a little harder than most would like for a couch. But My family loves it. My son slept on it and said "mom I'm sleeping on the couch from now on." If you like your couch on the firmer side this is the couch for you.