Well... the packaging was beat up. It looked like it got in a fight and lost. The lamp shade was bent in but the light bulb was still in tact. I would have given it 5 stars if the packaging was better and the lamp shade wasn’t dented in. I had to try to position it so you couldn’t see it. It is a cute little lamp and the 2 USB ports come in handy. Hubby said, “It looks like a hotel lamp because it has those ports.” I like that it is a touch lamp and has 3 different levels of brightness. I just wished it was dented on arrival.