Pleasantly surprised! I'm always hesitant to order furniture, specifically outdoor wood furniture because I'm afraid it will be flimsy and easily broken but this set is amazing! The box came with a large chunk missing from it but because the product was packed so well, not a scratch! The manufacturer used the cushions to pad the sides of the box and in between the pieces to prevent rubbing and damage. It took less than 30 mins to put together and it's pretty self explanatory. The cushions all have tie or velcro attachments and the striped pillows are all in nice shape and fluffed up well. Highly recommend!