I really like the way this toaster looks. Very sleek and clean. It has a bagel button which is really nice, although i haven't had a chance to use the bagel feature yet. Also has a defrost button however, I haven't used that feature yet either, not sure if I'll ever use it to be honest. There's a slide out tray in the back to empty out the crumbs fallout. The dial is easy to turn, and it makes a tiny, soft tick sound with every turn.  I do make toast every day, multiple times throughout the day actually. I've noticed that it doesn't toast the bread evenly, which is a bummer. I have to flip the bread after the first cycle is complete and make it go through another half cycle just to get it evenly toasted on both sides. Such a time consuming ordeal. No matter what number i set it to on the dial, this is what happens. Such a bummer.