My pendants arrived timely and the box were in perfect condition so I set them in the garage for our electrician. When he opened the boxes, one of the lights was crushed and broken and it was obviously from how it had been packed. Joss and Main said they wouldn’t do anything and to contact the source/shipper, which was Creative Coop. I left a message for them and have heard nothing. I’m extremely annoyed and will never order from either company again.