I wasnt going to leave a review but after today, I decided to.  I received the couch but the pillows didnt come, they however sent an extra side.  When I called customer service they were very apologetic and said we will get those shipped right away. They day after they were due to be delivered I get a email saying check in the couch thats were the pillows would be and they wanted to make sure they werent there so they wouldnt have to send unnecessary parts if they didnt have to. ( mind you I checked when the couch was assembled and when I called customer service.) Are you kidding me.   You already sent extra unnecessary part to a sofa that is not needed.  So I am not stuck with a sofa that has no pillows while Wayfair  drags their feet to send me the items I purchased. I dont  think I will ever order from this company again.  Horrible experience.