This couch is exactly what I wanted (and more). Our family quickly outgrew our standard couch and loveseat, so I wanted a sectional that we could all lay on. Even though this couch is “firm”, it’s actually softer than I expected it to be. The seat cushions are fairly firm but the back cushions are soft which is the perfect balance. Beware that this couch is BIG! We have a pretty large space and I had to move one seat to our bedroom to accommodate. Overall, I am so happy with this purchase. The value is excellent, especially if you catch this buy on sale. Came so easy to assemble (I did it all by myself in one day). Kids are happy, husband is happy, I am happy!