I purchased 2 of these chairs. One of them arrived warped, but the other one was in good condition. I contacted Wayfair about the damaged chair including pictures of how warped the base was and the ripped fabric, and Wayfair's customer service team was an excellent help. I have a replacement chair on the way, but due to the quality issues I ran into with purchasing two and one being damaged, I am not sure I would recommend this particular brand (their customer service was also unresponsive).