Couch is great, however, the fulfillment center at All Modern leaves much to be desired.  This couch was originally scheduled for a 2 week deliver, there multiple delays that caused an additional 3 weeks for deliver.  When I reached out to the company for support I was told that they made a mistake on the earlier delivery schedule and there was nothing they could do.  My complaint is not about the delays, it is in the way it was handled.  I was not notified of the delay until the original week of delivery and the customer service, while helpful in responding to emails, did nothing at all to help the process.