Shipping was ridiculous...for 3 days, tracking said it would arrive each day by 8pm...so we waited & waited & waited.  Finally called Wayfair & they had a FedEx supervisor call...still never found out why.  Corners of box were damaged, where it was printed: "fragile corners", however, no damage intros particular spots.  Top of item did have a very large gash across where it can't be missed (this was not a result of shipping, so it was packed this way).  Too much of a hassle to return so we used scratch remover since the item has a distressed look.  For the price, item should have arrived in perfect condition.  I don't know if I would order expensive items again if they can't arrive in perfect condition.  Item itself was easy to assemble & is quite substantial.  We put baskets in open shelves.