Received my replacement frame as the first one came damaged. The replacement was in a bit better shape but the metal frame on the headboard was dented. This was SUPER upsetting since my first order was already damaged. Thankfully, a friend was able to fix the dent as must as possible so I didn't have to bother with this company again. OH, and thank goodness I had a handyman put the frame together. It took him 3 1/2 HOURS to put it together! It was a pain! Overall, I am a bit skeptical to purchase any larger items from this site. I gave this an additional star as the handyman was awesome. By the way, this was my first EVER order from this site, so this experience left a sour taste.  Beautful frame thoough.