I bought the 8" Plush Memory Foam Mattress to replace a firm mattress that, even with a topper, was still very uncomfortable. I ordered a "plush" mattress which to me means softer than medium, and much softer than firm. The 8" Plush Memory Foam is not plush at all! It's as firm as the mattress I need to replace. Extremely disappointed!! I have been a Wayfair for many years and have been very satisfied with furniture and household items I have purchased from this company. I can't exactly ship this mattress back since it's out of the box. But I am definitely going to be asking for a refund.