I strongly advise against purchasing this chair. I received a damaged chair with broken legs. When I sat on it, I fell forward immediately and hit my head on my desk, injuring my hand. I contacted a supervisor from Wayfair on April 8th, 2024, who said that she refunded me fully for the order, and that I would receive a confirmation email within the next 30 minutes. She also instructed me to dispose of the chair. However, I never received the refund or any confirmation email.

The next day, I spoke with Alisha, a manager from Wayfairs Customer Advocacy Team. She retracted their word on the refund and insisted that I communicate with the manufacturer directly. Alisha told me that the manufacturer would contact me shortly, and that was 5 days ago.