Too soon to give it 5 stars but it's a very nice chair for the price. Arrived on time, in one box, packaged well and in good shape. Very easy assembly. The two side pieces were mislabeled but since it was so obvious which went where, not an issue. It doesn't recline as far as the one I'm replacing and it's much lighter in weight. The less weight could be a positive for moving/cleaning purposes. It also has a "sawdust" smell but I'm writing that off as it being a new item that was stored in plastic and in a box. At first use, it's both soft and supporting. The motion is smooth and the USB jack illuminates blue. Time will tell how well it holds up but right now, I'm happy with my purchase.