The first one I ordered had a  some problems, I waa so worried about having to box it up and how was I going to get it to fedex? I was a bit upset until I talked to a really smart lady and I got answers, with in 5 minutes so friendly, knew just how it was not going to be easy for me. And she had an answer to replace it and I was here in 3 days after our call. So impressed, and to top it off I got to talk to someone in my language and  she answered the phone no waiting, it waa like small town all over again. 5 stars for sure, I wish I remembered her name. Great smart girl I thank you
Sharon