This experience, our first with Wayfair, is worthy of 5 stars.  Every step of the process went smoothly.  The items arrived well packaged with easy to follow instructions and in perfect shape.  My Dad was in the retail furniture business for years, and transactions were rarely this seamless.  And the best part, we love this set.  Great size for our small dining room and super comfortable chairs, and great value.  I used to be exclusively a brick and mortar shopper, but Wayfair has changed that!  Job well done!