I love this chandelier, but still haven't convinced my husband to hang it.   I was surprised to find that I had to assemble all the hanging crystals, large crystals to chain of crystals had to be assembled and attached to the lamp.  It took me an hour to assemble.  Never have I purchased a $180 chandelier and had to assemble to create the lamps look.  I honestly thought they may have made a mistake by sending it to me this way.  One of the hooks is bent and one crystal was chipped, but I was able to fix the bent hook (I hope) and used the extra crystal to replace the chipped one.   Overall, I love the lamp and can't wait til it is hung over the dining table.