I was a little concerned about this chandelier because it was not returnable. How much can one tell from a picture? The reviews I read were helpful and I placed the order. So glad I did! Beautiful lighting for my dining room! It was perfect for the space. Everything was packaged and ready to install. The only recommendation for the manufacturer would be more wiring. There is more than twice the amount of chain than wiring and there was just enough to hang the chandelier at the proper height. My ceilings are eight feet high and there was exactly enough wiring to hang 30" above the table. I cannot recommend this fixture if your ceilings are higher than eight feet for this reason. Otherwise, I am pleased!