Package 12 arrived damaged and opened on both sides. The side of the headboard has large black stains. I love the fabric of this bed but the stains would be very noticeable if I kept it so unfortunately I will be returning. From what I can tell without opening the boxes, it looks to be very good quality and it is very heavy. Hopefully customer service will contact me soon and I will decide if I’d like to return or just exchange. I will update my review once I’ve been in contact with them.