this is great!  I got it put together in a few hours (with the help of a 6 and 8 year old and several distractions!) and it looks great.  I did get stuck on the gas lift mechanism at first but I was able to get through to an actual person at the customer service number (manufacturer) who assured me that yes you do just have to push really hard the first few times!  Sure enough, it folds up just like its supposed to.  Once the mattress is on and you've closed it a couple of times it opens and closes easily and I was able to store so much stuff in it - perfect for a guest room that needs to function as a storage space as well.