The instructions are great. All of the parts/tools came with the chair and nothing was missing. Don't be surprised if both chairs aren't delivered at the same time. They do partial deliveries so I'm still waiting on the 2nd one. The arms aren't as gold as they're displayed in their pics. It's more like a brass color (which was disappointing). The rails also had a few scratches and chip marks, but not enough for me to be bothered by it. The material of the faux leather looks great. The polyester doesn't have that plastic look. It's a matte black and not shiny, which I love. The chair is very sturdy also and not wobbly. Do NOT tighten all of the screws completely until it's time for you to attach the seat cushion and back cushion. If you tighten the screws all the way throughout  each step, the screw holes will stop aligning at some point and you'll have to undo them all. Overall, I'd recommend the chairs.