I ordered this bed and it took weeks to arrive.  In the meantime, I had taken down and gotten rid of my previous bed.  We go to put it together, and it has NO hardware, no slats and no slat supports.  It can't be put together WITHOUT the hardware...EXTREMELY DISAPPOINTED.  Plus, the quality of this product does NOT match the price.  It's very plastic-y, not the rattan that it's supposed to be.  I talked to the Wayfair rep, and she did what she could--ordered an expedited hardware kit from the manufacturer and giving me 10% off the bed, but I'm still sitting in a bedroom that is a total shambles while I wait (hopefully not for weeks again) for the hardware that SHOULD'VE been in the package, to arrive.  Not so much disappointed in Wayfair as I am in the manufacturer, who didn't even bother to pack hardware with an expensive bed...