I bought this chair in blue at a great price. It shipped super fast for free! It was also very easy to assemble. The seat is fine for its use, not soft by any means, but not overly hard that you can sit in it for a couple of hours if you need to. I had no issue with the company or shipping. Am glad I found Wayfair since they seem to be the only furniture place to sell bar stools for reasonable prices. I literally looked every where else Ikea, Rooms to go, Ashley etc.