The rug itself is wonderful quality and very well made. Feels soft and velvety. My issue with this rug is, although I give it 5 stars, that the color represented on the website and on many other websites that sell the exact same rug (wayfair had the BEST price, kudos!) doesn't match what the actual colors are. I got the Taupe/Beige color, and in actuality, the taupe is dark grey and the beige is light blue/aqua. The colors are very similar to the other colorway offered on the website (dark grey and blue), so for that reason I thought they must have sent the wrong color. After returning the rug twice and getting the same exact one back, I've decided to keep it. Wayfair has great customer service, and they've been very helpful in the process, even though it's not their fault that the rug manufacturer has changes the original colors of the rug overtime. Beware that the colors will become darker once you vacuum the rug, because the pile will change its direction and become decompressed.