I ordered 3 of the 30" stools for our kitchen. The assembly was simple and smooth. We had a problem with one stool...it was missing 2 of the feet and the seat had a small rip. I spoke to a representative at Wayfair and a new replacement was shipped and we received it in just a few days. These stools are quite substantial and should last for many years. The swivel tops operate smoothly unlike many we tried at some of the local stores. I am very pleased with this purchase AND the customer service received from Wayfair. Thank you, Wayfair.