A pull-out drawer arrived in less than a week. This item was packaged very well and arrived with no damage. It needs to be assembled, but the whole process is straightforward. It took 30 minutes for me from the moment of opening the box to finish loading all my cleaning supplies onto the shelves. The shelves are very sturdy! The best part is the drawer includes a template for drilling holes, and it saved me a ton of time during the installation process. Highly recommend the product!