800W grey 2in1 stick is great value - the 1st one was faulty - I could not get the handle to stay attached to the metal tube below but no problem - it was replaced asap! The 2nd unit was great and I love using it as it is so light and powerful. So good for my needs which is picking up hairs, good on my hard floors and good on my no pile rugs too. For the cost - I can't fault it except it is a little loud - but you can't have everything at this price! I just hope it lasts and doesn't break down too soon. If it does - the customer care team are excellent.