Rug is very comfortable, more than we expected. We had another area rug and it was hard under our feet on hardwood floors. That had a half inch pile. The deeper 1 inch pile is definitely more comfortable. The rug pad may also add to the feel, but the other one had a pad and it felt hard. Appearance wise, it's not exactly like the picture. The design (pattern) does not stand out the way it does in the picture. Tried vacuuming figuring it would straighten all the threads. It improved some, but not as clean and distinct as in the web site picture. Overall we are pleased with it. It feels soft under our feet and for the price you really can't go wrong.