This machine is love at first brew. It is super simple to set up and prime. I have to admit I use this machine multiple times a day making lattes. The milk reservoir is simple to pop in and out and store in the fridge. I use a bigger cup so i take the bottom catch tray out and pop my cup in and it works perfectly. I typically use a powder cappuccino so I put my powder in the cup and set it to latte. When done stir and I have my drink.