The verdict is still out on this chair.  It came without the tool kit.  I called and customer service said they would have to send another chair because they were unable to get the parts separately.  They did send another chair.  In the meantime I went to a hardware store to purchase the parts and see if I could do it without opening the new chair and could just send it back without repacking.  I was very disappointed to find out that the chair itself was actually warped and one of the legs is about 3 inches off the floor. I have to get someone to help me put the other one together to see what happens.  Other than that, the colors are beautiful and I would love this chair if it would sit evenly and have the hardware.