Nice rug, good price but AWFUL packaging for shipping. It's going on 3 days and even after vacuuming, taping, and weighing down, the rugs will not lay flat nor unwrinkled. Hard as heck to get out of the industrial plastic wrapping/tube. Then the super-creepy thing was a non-English speaking person called w/in seconds of the purchase to ask if I was a business. This company is invasive & creepy.