I purchased this air conditioner about month ago and absolutely love it.  I currently own an older model LG portable air conditioner but this unit cools way faster and is really quiet compared to the older model.  The older model has a very noticeable "cycle" when the compressor kicks on/off whereas this unit it is hardly audible.  The remote can be finicky but we hardly use it.  Another feature that I really like is the case for the unit is sealed and has two filters (one large on top and one small on bottom) that are easy to access and clean.  My older unit just has one filter at the top and has open grates at the bottom which allows a lot of build up that must be cleaned on an annual basis by taking the unit apart.  Overall, this unit has more than met our needs in the hot and humid climate that we live.