I absolutely love these barstools!  My home is very traditional and with it being open concept they really add a fun and eclectic vibe :). I ordered 3 and one of the backs were tilted quite a bit on one side.  I wasn't too upset since they're supposed to be distressed and old looking.  But a friend encouraged me to call wayfair about it and they were AMAZINGLY helpful.  Sent me another one...no problem!