This rug is beautiful and looks just like the picture online. It's very plush and feels great to walk on. Feels even better with the rug pad I purchased. I was very skeptical to buy a rug sight unseen. I read the reviews from others and thought as long as I can send it back I'd give it a try. Let me assure you, I'm a picky person, this rug is beautiful. It looks like you spent a lot of money for it. I get lots of compliments on my rugs. So far I've bought 5 rugs from wayfair and each one has been great. I was sent the wrong rug once and sending it back was no problem. Wayfairs customer service was very helpful in getting my problem solved.