The comforter is comfortable and really pretty. Great price for what you get with it. Only issue is that the small bird pillow came with a small defect/hole in it. I was able to sew it but you shouldn’t have to do that with something brand new. And no, we did not damage it opening the package. I didn’t report it so I can’t say how wayfair would’ve handled this had I done so. Overall happy with the product, though.