Received it 3 days ago (11th August 2020), The colour & design as per picture, that’s good. The rug arrived rolled up tightly, unrolling it was easy & putting in place didn’t remove some of the “bulges”. On 2 occasions I put heavy books on the bulges overnight (as recommended on some carpet websites) but they have not flattened out, very disappointing, see photos. I don’t know what to do. If they do not settle I may have to get in touch with customer services. Perhaps they will get in touch if they actually read reviews!