Based on other reviews we've read, we knew it was going to be luck of the draw in getting this tower with all the pieces intact. Thankfully we did (no cracks or scratches) and all the nuts and bolts were present too. However, in assembling the piece (which can be tricky if you've never put furniture together before) we realized that not all the boards are cut very well to fit, so it was fairly wobbly. we ended up installing some corner braces from the hardware store to make sure. In the end it looks great! just not the best quality piece I've ever seen.