This item arrived with an obvious flaw in the fabric.  I tried to use the online system to request a replacement, but kept being asked for the "part" number, which does not exist.  Used the chat function instead;  was offered a 20% discount which is sort of ok, but doesn't resolve the flaw issue.  Was then offered a replacement as long as I returned the original within 30 days.  I agreed, as long as I received the new one within 30 days, which my chatbot could not/would not promise.  So, my only option was a 20% discount for a product that is flawed and which Wayfair should have been replaced immediately.  Better than nothing, I guess, but I'm not sure I will order from Wayfair again.