I recently wrote a review about the product being damaged, not high quality material  and the fact the top two steps are not usable because they move.  In addition, the packaging is probably the most eco-unfriendly packaging.  Tons of styrofoam, cheap styrofoam that was broken about in the box; continues to break into small pinhead size balls - hundreds of pieces.  I realize we don't buy products for how they were packed but without question, shame on Wayfair and the manufacturer for their excessive use of the cheap styrofoam that cannot be recycled and easily breaks into tiny pieces so it can't be contained to safely throw out without it blowing around the house and outside.  So cheap it didn't even protect the product you shipped.