I LOVE this dishwasher. I have had no problem with using the detergent packets. My dishes are spotless. And dry at the end. 
This is the perfect u it for a small household that has family visit. When your loads are bigger use both drawers. I also love that I can wash pots and pans in one drawer separately. It’s quiet and modern. It beeps at the end. And if it’s not done you can’t open the drawer. Easy.