What a gray little appliance! The first thing we cooked in our air fryer were crab cakes. They were delicious and crispy on top! However, our joy was short lived. The next night I went to reheat some fried chicken in it and as soon as it turned on, the fan sounded like it was hitting something making a loud racket. I did all the troubleshooting solutions to no avail. I will be contact Dash today in hopes that they stand beside their warranty. Once this is fixed, it will be a 5 star review.