I had to have the original item replaced twice. The first item came with several pieces being damaged so a replacement was sent out. The first replacement was missing 3 boards and included 2 boards that didn’t even go with this particular system. I was hoping to be able to receive only the 3  boards that I needed since the package is heavy and disposing of the damaged system and packaging is such a hassle unfortunately a whole system was sent out again. The delivery kept getting held up and was delivered about a week late and both boxes arrived damaged. The most frustrating part was that none of the pieces were numbered so following the instructions which is only pictures with numbers was next to impossible. Next to add insult to injury some of the pieces didn’t have pre drilled holes