I bought this garment rack to make a second closet.  One of the parts snapped (the knob that adjusts the width of the double hanging section) as I was adding the last of my clothes to the rack. The top half of rack was slanted and I noticed the wheel was tilted under and bent the frame. Within a half hour, the rack collapsed.  I do believe this epic fail was all because of the little adjustable knob. So, when you buy it make certain to be very patient and careful throughout the assembly. Also, make certain to have a tape measurer handy as none of the parts are labeled and a couple have a 1/2" difference in length.   Better luck to you on your new rack! It must be a great product because it is receiving a lot of positive reviews, so again I emphasize it must be one faulty part mixed with some user error