This was my first time shopping with Wayfair . I was not impressed.  After a 2 month delay on delivery, I had to call to find out where my dishes were. Then back and forth with bunch of phone calls to find out what happened and to speak to a manager. I ended up paying 80 dollars more for these dishes as the I had ordered an open box item the shipper damaged. Wayfair didnt have other opened boxes and wouldn't honor the open box price.  So I ended up paying full price plus 10% off . I finally got the dishes. These were purchased to add to set I have had for at least 15 years and still look as beautiful as the day I bought them.