I love where the controls are. Washer: The installed wash settings aren't quite what I want, and you can't control/customize what thet do very well. The temp/spin etc are limited and don't let you select from full range of options. I found this limitation all the website confirming it isn't just mine.  
Dryer: It can't handle small loads. They never dry fully with the sensor (even with 'most dry' set). This is a new vent, it's not clogged.  I always end up having to use the timed dry after. If I do a load of sheets and towels, I always end up with the sheets tangled around a balled up (damp) towel. No idea why because the never happened with my previous dryer, which was a similar style, just not stacked. I don't know the cost or easy to reach controls were worth the hassle or actually using it.