I was a little apprehensive ordering this toilet sight unseen but because of the pandemic our renovation decisions all had to be made on the internet. The delivery was amazing. It arrived in less than 24 hours in perfect shape. The install went well and I am thrilled with the result. The toilet operates beautifully and uses much less water. It is very well designed and made. I love the simple lines and how easy it is to clean. Couldn't be happier. Great purchase.