Shipping was so fast it confused me. The chair was easy assembly and very comfortable to crash out on. The therapeutic massage and heat put me to sleep for a short nap after putting it together. My only issues with it are me things. The release for the foot rest is wedged between the side and the seat and maybe its just me but I feel like the arm rests are a tad short. The chair is very comfy though. Its been a battle trying  to enjoy my seat as everyone else on my house takes it.