The quality of the planters is poor. While the packaging was secure an undamaged, the product was not. This is likely due to poor quality of pots and it is easy to see if they didn't chip during shipping, the would of surely chipped or cracked shortly thereafter. The surface is more of rough concrete look that white. Too bad as a great price.

Wayfair was great in dealing with the situation with a full refund with a quick friendly response so perhaps will be better luck for you.