At first we were frustrated by the delay, but were understanding of the problems the COVID pandemic caused. But once we received the appliances, they were more than worth the wait! They are easy to use and work like a dream. I've never had a machine that dries so quickly and efficiently. The wifi connectivity is even more handy than I anticipated. My laundry room is upstairs, so it is nice to get a notification on my phone when the load is almost done, and completed. I love this machine and encourage anyone in need to look no further!