The reason I gave this a two was because of the delivery and packaging.  The box was practically open when it was delivered.  See picture.  This is really not packaged very carefully.  I get that its heavy but they need to put something around it so it is protected.  My base came all scratched on the top (see pictures).  Not only that but the other day I went to put the post in it so I could use it and found the post was dented (most likely a result of the way this was packaged and delivered) and now I can't get it to fit in the hole because its no longer round.  I tried twisting and turning it and I just can't get it to fit all the way down.  I would really like a new post.  This item was not cheap.  I was ok with the scratches on top but now that I can't use this because the pipe won't go in, this is just not good.