First of all on the plus side it's a nice looking cleaner, easy to manoeuvre light weight to carry upstairs smart looking. On the down side, water tank to small uses too much shampoo in a small tank. Didn't get all the marks off the 2 large rugs and looks like someone brought chewing gum in on their shoes. The Bissel didn't get it off so disappointed at that. I also found the on off button not easy to press and have now got a very sore thumb On the whole i would buy it again but would prefer to have a switch to turn it on and off instead of a press button. Any ideas you can give will be appreciated. Older customers may find it difficult too.