I am very frustrated with Wayfair and FedEx. First my trampoline was damaged and sent back the day I was supposed to receive it. Then the replacement was put on back order. Wayfair did credit me 20%. (Thank you) It arrived on April 27 with parts missing. I filled out the request for missing parts online and was given a date of May 4th. No parts. I called today and was told parts were never ordered to send for me. So a nice gentleman fixed it and now we have yet another wait til May 12. I have disappointed children. So unfortunately I don't know if I will order again. I never complain but this is crazy! Maybe another discount should be considered? Have a blessed day!