When the NEW refrigerator was plugged in, after 2 days the temperature would not go below 44 degrees. I called LG and they had a wonderful local company come out to look the refrigerator. It needs 2 parts.  One part is not yet available. I contacted LG and they have desire to try and help me. A part should be available for a NEW refrigerator. The local company is waiting for the part to become available so they can install it. Will LG get the part to the local repair company?  Have no idea.  I am NOT HAPPY with my purchase.