Although it is a well made and sturdy piece of furniture, the latches make it worthless.  My 9 week old puppy figured out how to open them in less than 2 days.  I have to wire 2 shut and use a rubberband for the one we open and close for him.  They want to send me 3 chains to use since the latches don't do what they're supposed to, keep the doors locked.  A crate that doesn't do it's only job and keep a puppy contained is useless.  After several emails and phone calls, I am told they will be issuing me a refund.  I bought this because it looked like a piece of my livingroom furniture, I certainly don't want something with chains hanging off the doors, that defeats the whole premise of it looking nice.