Wayfair does not seem have its shipping system for large items like this one coordinated with its partners.  Wayfair indicated that this bathtub arrived at Delivery Partner:  FastMile Logistics - ORL and I should get a call within a day.  4 days later I called FastMile Logistics and they had no record of my name, my address or the tracking number. The bathtub itself might be ok but you should order it from somewhere other than Wayfair.