I actually had to order this item twice. The first one was damaged and the shelf were uneven. Wayfair did an exchange, no questions asked, and within a few days the replacement item came in perfect condition. The installation was easy and looks great! The metal back is completely enameled so no rust, and the glass shelves are a nice touch. I also won't have to worry about the mirror peeling away from the backing as the whole thing is framed.