I received this chair with the legs scraped...thanks to way fairs amazing customer service they took care of the problem. However, the chair itself is not very comfortable for two reasons: #1 (I am 5'2) my feet don't even come close to touching the ground, because the seat sits up too high. It's hard to rock a baby without your feet touching the ground.  #2 the back of the chair isn't very tall. It comes to about my shoulder, which means there is nowhere to rest my head and design wise, it's visually not tall.  If it weren't for those things, it would be a great chair. It seems to be good quality and a pretty design otherwise.