We are very happy with this chair!  As others have mentioned, we did notice a gap on the sides between the armrest and the upper wing, but we just pushed down firmly on it and it went down far enough to cover the screws.  The seat is very firm, but we like it that way, and it is roomy enough to curl up in and for our dog to curl up next to us!  We got the charcoal color, which is very pretty.  All in all, a good purchase!