Ordered 3 sets.  When they arrived, a few pieces (9 total, a few in each box) were damaged with small chips or scratches.  Wayfair immediately sent me a new box but did not require me to return anything.  The replacement box has arrived and all its pieces are in perfect shape.  We’ve been using the original shipment for a couple of weeks now and they seem to be holding up well to daily use and cleaning (including the microwave and dishwasher).