Ive had for about a month now and love it. I ordered it from a local store back in Dec of 2020 but it was on back order. Let me tell you it was well worth the wait! My favorite feature is the frozen button. The kids like an occasional frozen pastry and it comes out perfect, we even do the waffles on frozen and they are much better than just regular toasting. Great clean up also with the pull out trays for each side of toaster. You wont be disappointed with this purchase.