Other than this item being essentially flat, I'm happy with it.  Construction is excellent.  It is truly reversible. And it is holding-up well as a base pad for my Great Dane's napping area.  She habitually paws before lying down and has torn-up several thicker beds.  I finally just ordered this crate pad and have tossed several large cotton blankets on top for her to paw to her hearts content.  She seems happy and so am I.

Pros: Very well constructed.  Reversible.  Plush feel on both sides.
Cons: Not actually a "pillow" as described.  NOT affordable.  Price should have been 20% lower.