I bought this to replace my old Shark, which finally had enough of me. The good steam pressure is high and immediate. The tools are well designed and easy to use. I like the adjustable handle. You get 2 mop cloths, which is super handy if you’re doing several floors at a time (or if one floor is really grungy). The bad the water supply well is small, so if you’re cleaning top to bottom you will have to stop and refill several times, which is why I give 4 stars, this isn’t an issue if you’re doing a small job or one floor. A soft bristle brush would be helpful as the hard brushes can scratch your appliances.