The swing arrived several days before due which was great and a nice surprise.
The directions were very difficult to follow and I had to keep going on my computer to see a photo of the swing so I could better figure out the assembly.  Their was a chip in the seat and the staining honestly was not good. In addition, some holes/screws did not match up and I had to make it work. Once said and done which was well over the 50 minutes it states to put together it was very comfortable and I will enjoy it.  I did reach out to customer service when I found the problems and they answered the phone right away and worked with me to resolve the issue.  As I was writing this review the next day, I received another follow up call from them which I did not expect. So the swing gets 3 stars and Customer Service gets 5 stars for sure.