This product has added lots of joy to me and my husband’s mornings. We have wanted an espresso machine for a while now, and are very satisfied with this one so far. It was packaged very neatly and the manual was simple and easy to read. There was no assembly required. We just had to make space for it on our counter, fill up the water tank, and plug it in. We use various other coffee making devices and are accustomed to taking time in the morning to brew and enjoy our coffee. We have also both worked in coffee shops before. That said, I wasn’t sure if this one would be too much of a hassle on busy days. Instead we have been pleasantly surprised at how simple it’s been to use. We’re still able to make a cup before heading out to work in the mornings, and it’s delicious! Hoping it will hold up over time and not require too much maintenance.