I've had this for 4-5 months now and I can't get over how much I still hate this thing. The topmost rack is useless, the other two racks are difficult to load and don't hold much. The front control panel is infuriating since every time I go anywhere near it and accidentally brush up against it I either turn it off or on. And it doesn't just pause. It shuts down. I have to start the load over from the beginning. What a waste.